Getting Started

Introduction to Alert24

What is Alert24?

Alert24 is an all-in-one monitoring and incident management platform designed for teams that need to know when their services go down — and communicate that clearly to their customers.

Whether you run a SaaS product, manage internal tools, or depend on third-party cloud providers, Alert24 gives you the visibility and communication tools to stay ahead of outages.

Who is Alert24 for?

  • SaaS companies that need a public status page for their customers
  • DevOps and SRE teams managing complex service dependencies across multiple cloud providers
  • Small and mid-size businesses that want affordable, easy-to-use monitoring without the complexity of enterprise tools
  • Agencies and MSPs that manage infrastructure for multiple clients

Key Features

Uptime Monitoring

Set up HTTP checks to monitor your APIs, websites, and services. Get alerted within seconds when something goes down. Configure expected status codes, keyword matching, SSL certificate checks, and custom intervals.

Third-Party Status Page Monitoring

Alert24 monitors the status pages of over 40 cloud providers — including AWS, Azure, Google Cloud, Cloudflare, and more. When a provider has an incident, you'll know immediately without having to check their status page manually.

Public Status Pages

Create branded, public-facing status pages that show your customers the real-time health of your services. Customize the look and feel to match your brand, and optionally use a custom domain.

Application & Service Management

Organize your infrastructure into Applications and Services. An application groups related services together, making it easy to understand what's affected when an incident occurs.

Incident Management

Create, track, and resolve incidents with severity levels and real-time updates. Post updates to your status page so customers stay informed throughout the incident lifecycle.

On-Call Scheduling

Set up on-call rotations so the right person is always available to respond. Define escalation policies to ensure incidents don't go unnoticed.

How It Works

  1. Create an organization — Your team's workspace in Alert24
  2. Add services — Define the services you want to monitor
  3. Configure monitoring checks — HTTP checks for your endpoints, status page checks for third-party providers
  4. Build a status page — Add your services and publish a public status page
  5. Respond to incidents — When something goes wrong, manage the incident and keep your customers informed

Getting Help

  • Documentation — You're reading it. Use the sidebar to navigate through all topics.
  • App — Sign in at app.alert24.net to manage your account.
  • Support — Reach us through the in-app support widget or at [email protected].

Ready to get started? Head to the Quick Start Guide to set everything up in under 5 minutes.