Applications

Creating Applications

Creating Your First Application

Applications help you organize services into logical groups that represent your products or systems.

Step 1: Navigate to Applications

  1. Sign in to app.alert24.net
  2. Click Applications in the navigation bar
  3. Click Create Application

[Screenshot: Applications page]

Step 2: Configure the Application

Fill in the application details:

  • Name — A clear, descriptive name (e.g., "Customer Portal", "Payment System")
  • Description — Optional context about what this application represents

Click Create to save.

Step 3: Add Services

After creating the application, add the services it depends on:

  1. Open the application you just created
  2. Click Add Service
  3. Choose from two tabs:
    • Link Existing — Select services that already exist in your organization
    • Create New — Create a new service and optionally set up a monitoring check at the same time

When creating a new service inline, you can also configure an initial monitoring check:

  • Status Page — Select a cloud provider (e.g., Cloudflare, AWS) and the specific service you depend on
  • HTTP / HTTPS — Enter a URL to monitor

The monitoring check is automatically linked to the new service with status sync enabled.

[Screenshot: Adding services to an application]

Managing Application Services

Adding Services

You can add services to an application at any time:

  • From the application detail page, click Add Service
  • Choose the Link Existing tab to add existing services, or Create New to create and link a service in one step

Removing Services

To remove a service from an application:

  1. Open the application
  2. Find the service you want to remove
  3. Click the remove or unlink option

Removing a service from an application does not delete the service itself. It only removes the association.

Viewing Application Health

The application detail page shows:

  • Overall status — Derived from the status of all services within the application
  • Service list — Each service with its current status
  • Recent incidents — Any active or recent incidents affecting the application's services

Best Practices

Name applications after products, not infrastructure

Use names like "Customer Portal" or "Billing System" rather than "US-East Cluster" or "Production Servers." Product-oriented names help everyone — including non-technical stakeholders — understand what's affected.

Keep applications focused

An application should represent one coherent product or system. If an application has 20+ services, consider splitting it into smaller, more focused applications.

Include third-party dependencies

If your application depends on Cloudflare CDN, Stripe payments, or AWS S3, include those as services in the application. This gives you a complete picture of dependencies and makes it easier to trace the cause when something goes wrong.

Review regularly

As your infrastructure evolves, review your applications quarterly. Remove services that are no longer relevant and add new ones.