Alert24 Documentation

Everything you need to ship reliable status.

Guides, API reference, and integrations for monitoring, on-call, incidents, and status pages — all in one platform.

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Getting Started

Spin up your first status page, monitoring check, and on-call schedule in under five minutes.

  • Introduction
  • Quick Start Guide
  • Key Concepts

Applications

Group services into applications, model dependencies, and roll up status the way your team thinks about it.

  • What are Applications
  • Creating Applications
  • Managing Dependencies

Services

Define the customer-facing surfaces that show up on your status page and incident timelines.

  • Understanding Services
  • Creating Services
  • Service Status

Monitoring

HTTP, status page, and synthetic checks from 15+ global locations with consecutive-failure thresholds.

  • HTTP Checks
  • Status Page Checks
  • Domain Checks
  • +1 more

Status Pages

Brand, customize, and publish public, private, and embedded status pages.

  • Creating Status Pages
  • Customization
  • Public Status Pages

Incidents & On-Call

Run the full incident lifecycle with rotations, escalation policies, and multi-channel ack.

  • Incident Management
  • Change Management
  • On-Call Schedules
  • +1 more

REST API

Authenticate, paginate, and integrate Alert24 into your own tooling and pipelines.

  • Introduction
  • Quickstart
  • Authentication
  • +10 more

Third-Party Monitor Setup

  • Overview
  • UptimeRobot
  • Better Uptime
  • +9 more

Incident Ingest

  • Overview
  • Nagios
  • Datadog
  • +8 more

Deployment Change Tracking

  • Overview
  • GitHub Actions
  • GitLab CI
  • +6 more

Heartbeat Monitoring

  • Overview
  • Linux cron jobs
  • systemd timers
  • +5 more

Server Agent

  • Log Search Monitoring

Service Status Webhooks

  • Overview
  • Nagios
  • Datadog
  • +4 more

Integrations

Connect Alert24 to AWS, Azure, GCP, Cloudflare, Google Workspace, Slack, and 168+ more.

  • Supported Providers
  • Webhook Receivers
  • Cloudflare
  • +8 more
Getting Started

Welcome to Alert24

What is Alert24?

Alert24 is an all-in-one monitoring and incident management platform designed for teams that need to know when their services go down — and communicate that clearly to their customers.

Whether you run a SaaS product, manage internal tools, or depend on third-party cloud providers, Alert24 gives you the visibility and communication tools to stay ahead of outages.

Who is Alert24 for?

  • SaaS companies that need a public status page for their customers
  • DevOps and SRE teams managing complex service dependencies across multiple cloud providers
  • Small and mid-size businesses that want affordable, easy-to-use monitoring without the complexity of enterprise tools
  • Agencies and MSPs that manage infrastructure for multiple clients

Key Features

Uptime Monitoring

Monitor your APIs, websites, and services with HTTP, Ping, TCP, and SSL checks from 15 global locations across 6 continents — Virginia, Washington, Des Moines, Toronto, Amsterdam, Frankfurt, London, Paris, Singapore, Tokyo, Seoul, Pune, Sydney, Sao Paulo, and Johannesburg. Checks automatically round-robin through locations by default, so you get geographic diversity without any configuration. Get alerted within seconds when something goes down. Configure expected status codes, keyword matching, SSL certificate expiration alerts, and custom intervals. Pro plans also include ISP outage monitoring (via Cloudflare Radar) and browser-based monitoring for WAF-protected pages.

Third-Party Status Page Monitoring

Alert24 monitors the status pages of over 3,500 cloud providers, SaaS platforms, and developer tools — including AWS, Azure, Google Cloud, Cloudflare, and more. When a provider has an incident, you'll know immediately without having to check their status page manually.

Public Status Pages

Create branded, public-facing status pages that show your customers the real-time health of your services. Customize the look and feel to match your brand, and optionally use a custom domain.

Application & Service Management

Organize your infrastructure into Applications and Services. An application groups related services together, making it easy to understand what's affected when an incident occurs.

Incident Management

Create, track, and resolve incidents with severity levels and real-time updates. Post updates to your status page so customers stay informed throughout the incident lifecycle.

On-Call Scheduling

Set up on-call rotations so the right person is always available to respond. Define escalation policies to ensure incidents don't go unnoticed.

How It Works

  1. Create an organization — Your team's workspace in Alert24
  2. Add services — Define the services you want to monitor
  3. Configure monitoring checks — HTTP, Ping, TCP, and SSL checks for your endpoints; status page checks for third-party providers; ISP and browser checks on Pro plans
  4. Build a status page — Add your services and publish a public status page
  5. Respond to incidents — When something goes wrong, manage the incident and keep your customers informed

Getting Help

  • Documentation — You're reading it. Use the sidebar to navigate through all topics.
  • App — Sign in at app.alert24.net to manage your account.
  • Support — Reach us through the in-app support widget or at [email protected].

Ready to get started? Head to the Quick Start Guide to set everything up in under 5 minutes.