Creating Services

Creating a Service

There are several ways to create services in Alert24: from the Services page, inline when adding services to an application, or when setting up a monitoring check.

From the Services Page

1. Navigate to Services in the top navigation bar
2. Click Create Service
3. Fill in the details:
   • Name — A clear name for the service (e.g., "Production API", "PostgreSQL Database")
   • Description — Optional context about what the service does
4. Click Create

[Screenshot: Creating a service from the Services page]

Inline from an Application

When adding a service to an application, you can create it on the fly with monitoring included:

1. Open the application and click Add Service
2. Select the Create New tab
3. Enter the service name and optional description
4. Optionally configure a monitoring check (Status Page or HTTP) — it will be automatically linked to the new service
5. Click Create & Link

This is the fastest way to set up a new service with monitoring in one step.

Inline During Monitoring Setup

When adding a new monitoring check:

1. Go to Monitoring > Add Check
2. In the service selection dropdown, click Create New Service
3. Enter the service name
4. The new service is created and automatically linked to the check

Naming Best Practices

Good service names are specific and recognizable:

Include the technology or provider name when it adds clarity, especially for third-party services.

After Creating a Service

Once your service exists, you'll typically want to:

1. Add Monitoring Checks

Attach one or more monitoring checks so Alert24 can automatically track the service's health:

• HTTP Checks for your own endpoints
• Status Page Checks for third-party providers

2. Add to an Application

If the service is part of a larger product or system, add it to the relevant application.

3. Add to a Status Page

If customers should see this service's status, add it to a status page.

Managing Services

Editing a Service

Open the service from the Services list and click Edit to update its name, description, or other settings.

Viewing Service Health

The service detail page shows:

• Current status
• Linked monitoring checks and their results
• Recent incidents affecting this service
• Applications this service belongs to
• Status pages where this service appears

Deleting a Service

To delete a service:

1. Open the service
2. Click Delete
3. Confirm the deletion

Deleting a service removes it from all applications and status pages, and detaches all monitoring checks. This action cannot be undone.

[Screenshot: Service detail page]

Bulk Service Creation

If you're setting up Alert24 for the first time and need to create many services, the fastest approach is:

1. List all the components in your infrastructure — your own services and third-party dependencies
2. Create each as a service in Alert24
3. Set up monitoring checks for each
4. Group them into applications
5. Add the customer-facing ones to your status page

Most teams find they have between 5 and 30 services to track. Starting with your most critical services and expanding from there is a practical approach.