Frequently Asked Questions

Everything in Alert24 scales in units. 1 unit = 1 team member, 1 status page, 15 monitoring checks, 250 status page subscribers, 15 SMS credits, and 3 voice credits per month. Buy the number of units your team needs — everything scales together. No surprise line items.

The free tier includes 1 user, 1 status page, 5 monitoring checks, incident management, and cloud provider auto-sync. No credit card required.

Yes. Annual plans save 2 months — $180/unit/year instead of $216.

Yes, upgrade or downgrade instantly.

You keep all your data. If you don’t upgrade, you’ll be on the free tier with reduced limits.

For teams under 200 people, yes. Alert24 includes monitoring and status pages that PagerDuty doesn't offer. See how we compare →

Yes. Alert24 auto-monitors 2,000+ cloud provider services and updates your status page automatically.

Alert24 is a progressive web app with push notifications. You can also receive SMS and voice call alerts that bypass do-not-disturb.

Yes. Alert24 sends notifications to Slack, Microsoft Teams, and Google Chat with acknowledge and resolve actions.

Yes, on the Pro plan. Set up status.yourcompany.com with automatic SSL.

120+ with auto-detection. Paste a webhook URL from Datadog, Grafana, or any supported tool — Alert24 figures out the rest. See all integrations →

On Cloudflare’s global edge network. Data is encrypted in transit and at rest.

Google and Microsoft OAuth on all plans. SAML SSO coming on the Enterprise plan.

Yes, TOTP-based 2FA on all plans. Organizations can enforce MFA for all members.

We use our own product to track our uptime. See our status page →

Yes, a full REST API covering incidents, services, monitoring checks, and status pages. Read the docs →

120+ tools with auto-detection. Browse integrations →

Every 30 seconds on Pro, every 5 minutes on Free.

Yes, both inbound (receive alerts from other tools) and outbound (send incident data to your systems). Learn more in our docs →