About HubSpot
HubSpot is an all-in-one CRM, marketing, sales, and customer service platform. If your organization uses HubSpot for managing contacts, running marketing campaigns, handling support tickets, or tracking sales pipelines, monitoring HubSpot's availability ensures you know immediately when disruptions occur.
What Alert24 Monitors
Alert24 tracks the following HubSpot services through the official HubSpot Status page:
- CRM — Contact management, deals, and company records
- Marketing Tools — Email marketing, landing pages, forms, workflows
- Website — HubSpot CMS and hosted website pages
- Sales Tools — Sequences, meetings, quotes, and sales automation
- Service Tools — Tickets, knowledge base, and customer service features
- Chat & Automation — Live chat, chatbots, and workflow automation
- Reports — Reporting and analytics dashboards
- HubSpot APIs — Developer API access
- Integrations — Third-party integration connections
- Mobile — HubSpot mobile application
- Developer Tools — Developer portal and app marketplace
How to Set It Up
Step 1: Create a Service
- Go to Services > Add Service
- Name it (e.g., "HubSpot CRM" or "HubSpot")
- Save
Step 2: Add a Status Page Check
- Go to Monitoring > Add Check
- Select Status Page Check
- Search for "HubSpot"
- Select the specific HubSpot services your team depends on
- Link the check to the service you created
- Click Create
[Screenshot: Selecting HubSpot services]
What Happens When an Issue is Detected
When HubSpot reports a service incident:
- Alert24 detects it from the HubSpot status page
- Your service status updates to reflect the HubSpot issue
- Alerts are sent to your team
- Your status page updates if HubSpot is listed
- Automatic recovery when HubSpot resolves the issue
Common Scenarios
Your sales team uses HubSpot CRM daily
Monitor CRM. CRM outages prevent your sales team from accessing contact information, updating deals, and managing their pipeline.
You run marketing automation through HubSpot
Monitor Marketing Tools. Issues with email marketing, workflows, or forms directly affect campaign performance and lead capture.
Your website is hosted on HubSpot CMS
Monitor Website. If HubSpot CMS is down, your website is down. This directly affects customer traffic and lead generation.
Your app integrates with HubSpot APIs
Monitor HubSpot APIs. API outages break integrations between HubSpot and your internal systems, affecting data sync and automation.
Your support team uses HubSpot Service Hub
Monitor Service Tools. Support ticket management, knowledge base access, and customer service workflows are disrupted during outages.
Why Monitor HubSpot?
HubSpot is often central to sales and marketing operations. When HubSpot is down:
- Sales pipeline is inaccessible — Reps can't view contacts, update deals, or log activities
- Marketing automation stops — Scheduled emails don't send, workflows pause, and forms may not submit
- Website goes offline — If using HubSpot CMS, your public website is affected
- Support operations halt — Tickets can't be created, updated, or resolved
HubSpot Status Page
HubSpot's official status page: https://status.hubspot.com/
Alert24 monitors this page automatically, checking for incidents across all HubSpot services.