Third-Party Monitor Setup

Pingdom + Alert24 Healthcheck Integration

Point Pingdom HTTP checks at Alert24's healthcheck endpoints to monitor your services. Covers host/URL setup, check interval, and alert contacts.

Pingdom (by SolarWinds) is a widely used enterprise uptime monitoring service. Its HTTP check type evaluates status codes and response times. Alert24 healthcheck endpoints work with Pingdom's standard HTTP check — no keyword matching or custom configuration required.

Before you start

You'll need:

  • An Alert24 API key (Settings → API Keys → Create API Key)
  • The ID of the check you want to monitor, found in Monitoring → [check name] or via the API

Add an uptime check

  1. In Pingdom, navigate to Monitoring → Uptime
  2. Click + Add uptime check
  3. Enter a descriptive Name (e.g. "Production API — Alert24")
  4. Set Check interval (1 minute gives the most granular data)
  5. Under Connect to, select HTTP or HTTPS
  6. Set the Host to app.alert24.net
  7. Set the URL to /api/healthcheck/ak_live_YOUR_KEY/YOUR_CHECK_ID
  8. Leave Port at 443 (HTTPS default)
  9. Under Who to alert, select your notification contacts
  10. Click Create check

Pingdom will mark the check as down when it receives a 503 and alert your configured contacts.

Org-wide check

To monitor all your active Alert24 checks with a single Pingdom test:

  • Host: app.alert24.net
  • URL: /api/healthcheck/ak_live_YOUR_KEY

Tips

  • String matching: Not needed. Pingdom's default behavior (2xx = up) is correct. Adding string matching would require Pingdom to parse the JSON body, which adds unnecessary complexity.
  • Response time alerts: Pingdom can alert on slow responses in addition to downtime. Alert24 healthcheck endpoints are served from Cloudflare's edge and are typically fast (< 100ms), so response time alerts won't interfere.
  • Probe location: Pingdom checks from multiple global locations. Pick a region close to your users for the most representative latency data.
  • SSL monitoring: Pingdom can separately monitor certificate expiration. If you use Alert24's SSL check type for a domain, you can let Alert24 handle the SSL alerting and use Pingdom just for uptime.