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Tidio Status Page

Customer Support & Service · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Tidio status page ↗

Components

Agent Dashboard
Operational
Chat widget
Operational
Lyro AI
Operational
Flows
Operational
Ticketing System
Operational
Web & Desktop application
Operational
API
Operational
WebSocket
Operational
Shopify API & Mobile
Operational
Shopify Third party services
Operational

Recent Incidents

Connectivity issues for some users

minor

Apr 17, 2026 · resolved Apr 17

Everything is back up and running. Thank you for your patience

Degraded performance for some users

minor

Apr 9, 2026 · resolved Apr 9

This incident has been resolved, services are fully operational.

Connectivity issues for some users

major

Jan 15, 2026 · resolved Jan 15

Everything is back up and running. Thank you for your patience

Connectivity issues for some users

major

Dec 5, 2025 · resolved Dec 5

Everything is back up and running.

Connectivity issues for some users

none

Nov 18, 2025 · resolved Nov 18

This incident is now resolved. Thank you for your patience and understanding.

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