Current Status

All Systems Operational

View Ada status page ↗

Components

Operational

Data & Analytics

Operational

Dashboard

Operational

Social Messaging

Operational

AI Agent

Operational

Voice

Operational

Scripted Bot

Operational

Chat

Operational

APIs

Operational

Agent Handoffs

Operational

Recent Incidents

Handoff Failing

minor

May 26, 2026 · resolved May 26

The incident has been resolved

Delay in the Conversation view

minor

May 25, 2026 · resolved May 25

This incident has been resolved.

Investigating issues with Ada Chat services

critical

May 21, 2026 · resolved May 22

This incident has been resolved.

Elevated error rates on AI Agent responses

none

May 10, 2026 · resolved May 11

The certificate rotation issue has been fully resolved. Error rates have returned to normal levels and services are operating as expected. No further impact is anticipated

Message processing errors

major

May 5, 2026 · resolved May 5

This incident has been resolved.

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