Is Ada down right now?
No — Ada is up. All systems operational as of Oct 12, 4:53 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Investigating issues with Analytics - AR not populating for US1 cluster bots
majorOct 2, 2026 · resolved Oct 2
This incident has been resolved.
Salesforce Live Agent Handoff Disconnections
noneSep 7, 2026 · resolved Sep 7
This incident has been resolved.
Investigating issues with Ada Voice service on US and Maple Clusters
majorSep 1, 2026 · resolved Sep 1
This incident has been resolved.
Elevated handoffs to live agents
minorAug 27, 2026 · resolved Aug 27
This incident has been resolved.
Elevated latency for Conversations and Analytics (US2)
minorAug 25, 2026 · resolved Aug 25
Query performance in US2 has returned to normal baseline levels and all affected endpoints. Conversation View, transcripts, conversation search, and analytics dashboards are responding at expected speeds.
Get alerted when Ada goes down
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Ada status — frequently asked questions
Is Ada down right now?
No — Ada is up. All systems operational as of Oct 12, 4:53 AM UTC.
What is Ada's current status?
Ada: All Systems Operational. Alert24 checks Ada's status page continuously and can notify you the moment it changes.
How do I get alerted when Ada goes down?
Alert24 monitors Ada and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.