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Playvox Status Page

Customer Support & Service · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Playvox status page ↗

Components

Application/Platform
Operational
Five9
Operational
Freshdesk
Operational
Playvox API
Operational
Quality
Operational
Intercom
Operational
Coaching
Operational
Playvox CDN
Operational
Kustomer
Operational
Learning
Operational
SFTP Audios
Operational
LiveChat
Operational
Performance
Operational
SFTP Files
Operational
RingCentral
Operational
Motivation
Operational
Salesforce
Operational
Talkdesk
Operational
Zendesk
Operational
ServiceNow
Operational

Recent Incidents

Users may experience issues logging into Playvox

minor

Feb 10, 2026 · resolved Feb 10

Our cloud provider has confirmed a full recovery of the service. We have continued monitoring and can confirm that Playvox services are operating normally at this time. This incident is now considered resolved. If you experience any further issues, please don’t hesitate to reach out.

AWS Outage Impacting Services in us-east-1 Region

none

Oct 20, 2025 · resolved Oct 20

This incident has been resolved.

AWS incident may impact our services

major

Jun 13, 2023 · resolved Jun 13

This incident is fully resolved, and our services are back to normal. We appreciate your patience and understanding. If you can continue to see any issues, don't hesitate to get in touch with ou support.

Investigating degraded performance in the QA Module

minor

Mar 3, 2023 · resolved Mar 3

We have resolved the issue and all services have been restored to their normal operation. Our team has worked hard to identify and address the root cause of the problem, and we will continue to monitor the situation closely to ensure that everything remains stable. If you have any questions or concerns, please don't hesitate to contact us. We value your feedback and appreciate your patience during this time.

Dashboard not loading

major

Nov 30, 2022 · resolved Nov 30

We are back to normal operation. Please get in touch with [email protected] if you have any questions or need further assistance. We apologize for the inconvenience and appreciate your understanding.

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