Current Status
All Systems Operational
Components
chat.olark.com
Operational
Modern Olark Agent Console (app.olark.com)
Operational
Chatbox
Operational
Website
Operational
API
Operational
File Upload hosting server
Operational
Integrations
Operational
Jabber servers
Operational
Operator messages
Operational
Transcripts
Operational
Visitor messages
Operational
Visitor details
Operational
Payment provider
Operational
Slack Integration
Operational
Slack Connections
Operational
Slack Login/SSO
Operational
Slack Notifications
Operational
Slack Messaging
Operational
SendGrid SMTP
Operational
Help Scout Help Desk API
Operational
Recent Incidents
Incident Alerted
criticalMay 16, 2026 · resolved May 16
The issue regarding users being unable to login to https://chat.olark.com has been resolved.
Incident Alerted
criticalApr 22, 2026 · resolved Apr 22
This incident has been resolved.
Bots and Ai issues
minorMar 26, 2026 · resolved Mar 26
This incident has been resolved.
Incident Alerted
minorMar 9, 2026 · resolved Mar 9
This incident has been resolved.
Incident Alerted
majorFeb 25, 2026 · resolved Feb 25
We've recovered from the incident and app.olark.com is now loading as normal.
Get alerted when Olark Live Chat goes down
Alert24 monitors Olark Live Chat and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
