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Jira Service Management Status Page

Customer Support & Service · monitored by Alert24

atlassian.com
All Systems Operational

Is Jira Service Management down right now?

No — Jira Service Management is up. All systems operational as of Aug 28, 1:51 AM UTC.

Current Status

All Systems Operational

View Jira Service Management status page ↗

Components

Jira Service Management Web
Operational
Service Portal
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Jira Service Management Email Requests
Operational
Authentication and User Management
Operational
Purchasing & Licensing
Operational
Signup
Operational
Automation for Jira
Operational
Assist
Operational
Assets
Operational

Recent Incidents

Issues accessing multiple Atlassian products in some regions

critical

Aug 27, 2026 · resolved Aug 27

On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.

Notifications are delayed

minor

Aug 25, 2026 · resolved Aug 25

On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.

Degraded performance of Notifications

minor

Aug 24, 2026 · resolved Aug 24

On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.

Performance and access related issues with Jira

critical

Aug 7, 2026 · resolved Aug 7

On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.

Degraded performance of JIRA

minor

Aug 7, 2026 · resolved Aug 7

On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Get alerted when Jira Service Management goes down

Alert24 monitors Jira Service Management and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

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Jira Service Management status — frequently asked questions

Is Jira Service Management down right now?

No — Jira Service Management is up. All systems operational as of Aug 28, 1:51 AM UTC.

What is Jira Service Management's current status?

Jira Service Management: All Systems Operational. Alert24 checks Jira Service Management's status page continuously and can notify you the moment it changes.

How do I get alerted when Jira Service Management goes down?

Alert24 monitors Jira Service Management and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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