Jira Service Management logo

Jira Service Management Status Page

Customer Support & Service · monitored by Alert24

atlassian.com
All Systems Operational

Is Jira Service Management down right now?

No — Jira Service Management is up. All systems operational as of Jul 13, 11:52 PM UTC.

Current Status

All Systems Operational

View Jira Service Management status page ↗

Components

Jira Service Management Web
Operational
Service Portal
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Jira Service Management Email Requests
Operational
Authentication and User Management
Operational
Purchasing & Licensing
Operational
Signup
Operational
Automation for Jira
Operational
Assist
Operational
Assets
Operational

Recent Incidents

Reliability issues with Jira and Confluence

major

Jul 6, 2026 · resolved Jul 6

On July 6th 2026, between 06:51 UTC to 09:39 UTC some users may have experienced issues related Automation, and  between 08:10 UTC to 11:50 UTC some users may have experienced issues related to user-search, user-picker and assets in the EU-Region. The issues have now been resolved and the services are operating normally for all the customers.

Jira : Incoming emails partial outage

major

Jun 19, 2026 · resolved Jun 26

Our team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the re-authorization as advised below. If further issues still occur that you believe to be related to this incident, please reach out to Atlassian support for further assistance.

Unable to load Assets page

minor

Jun 10, 2026 · resolved Jun 10

On June 10 2026, between 08:10 and 09:08 UTC, users experienced degraded performance and inability to load the Assets page, which is impacting the ability to create, update, and delete assets. We have implemented a fix and services have been restored to normal operation for all affected customers.

Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps

minor

Jun 10, 2026 · resolved Jun 10

We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.

Some users experiencing issues viewing boards and work items

major

Jun 9, 2026 · resolved Jun 9

The issue has now been resolved, and the service is operating normally for all affected customers.

Get alerted when Jira Service Management goes down

Alert24 monitors Jira Service Management and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

Jira Service Management status — frequently asked questions

Is Jira Service Management down right now?

No — Jira Service Management is up. All systems operational as of Jul 13, 11:52 PM UTC.

What is Jira Service Management's current status?

Jira Service Management: All Systems Operational. Alert24 checks Jira Service Management's status page continuously and can notify you the moment it changes.

How do I get alerted when Jira Service Management goes down?

Alert24 monitors Jira Service Management and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

More Customer Support & Service status pages