Current Status

All Systems Operational

View iAdvize (HA) status page ↗

Components

Operational

Chat

Operational

Engagement Notification

Operational

Rest API

Operational

Copilot Shopper

Operational

Engagement settings

Operational

Conversation views

Operational

Call

Operational

Facebook

Operational

iAdvize Messenger

Operational

GraphQL API

Operational

Copilot Agent

Operational

Distribution settings

Operational

Message exchange

Operational

Video

Operational

Facebook Messenger

Operational

Bot service (except IA features)

Operational

Webhook

Operational

Channel settings

Operational

Recent Incidents

P0 - Disruption on our platform

critical

Apr 14, 2026 · resolved Apr 14

This incident has been resolved.

P0 - Disruption on our platform

critical

Apr 13, 2026 · resolved Apr 13

This incident has been resolved.

P0 - Platform disruptions

critical

Apr 9, 2026 · resolved Apr 9

We experienced minor slowdowns starting at 11:00. From 11:40, there was a spike in errors: Agents were unable to log in to the desk, no conversations were received, and there were slowdowns on the admin side in particular. The issue has now been resolved, but we continue to monitor the situation. Thank you for your understanding.

P1 - Copilot Conversation Processing Disruption

major

Mar 6, 2026 · resolved Mar 6

We experienced a disruption affecting Copilot conversation processing (Duration: 11:05 - 11:25 (UTC) | 20 minutes) due to internal misconfiguration. The issue has been fully resolved. We apologize for any inconvenience and thank you for your patience.

P1 - Whatsapp conversation processing is blocked

major

Feb 27, 2026 · resolved Feb 27

This incident has been resolved.

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