Current Status
All Systems Operational
Components
Recent Incidents
Notifications and Realtime updates are slow
minorFeb 20, 2026 · resolved Feb 21
This incident has been resolved.
Issues with Gmail Inboxes
majorJun 12, 2025 · resolved Jun 13
This incident has been resolved.
Not able to send emails with individual attachment size > 3 mb with Microsoft Outlook account connected for Outgoing.
minorApr 17, 2025 · resolved Apr 23
Looks like Microsoft has now fixed this. We're now not noticing this issue. We're continuing to monitor it.
Forwarding addresses ending with mail3.helpwisemail.com are not working
majorMar 13, 2025 · resolved Mar 13
This incident has been resolved.
Webap, inbox and outlook sync functionalities and performance is degraded.
minorMar 1, 2025 · resolved Mar 2
This incident has been resolved.
Get alerted when Helpwise goes down
Alert24 monitors Helpwise and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.



