Current Status

All Systems Operational

View Helpshift status page ↗

Components

Mobile SDK

Operational

Management Portal

Operational

Web Chat

Operational

Web Support Page

Operational

Analytics Dashboard

Operational

Amazon Webservices datacenter #1

Operational

Amazon Webservices datacenter #2

Operational

Email delivery

Operational

Inbound email processing

Operational

Webhooks

Operational

Predict

Operational

Issues Analytics API

Operational

Helpshift APIs

Operational

Salesforce Sync

Operational

Time Based Automation

Operational

Bots

Operational

Channel Integrations

Operational

Auto Assignment

Operational

CSV Reports

Operational

PowerBi

Operational

Recent Incidents

Service disruption impacting Analytics data

minor

May 22, 2026 · resolved May 22

This incident has been resolved, and all impacted services are now operating as expected. If you encounter any related issues, please contact us at [email protected]. We sincerely apologize for any inconvenience caused.

Service Outage

critical

May 7, 2026 · resolved May 7

This incident has been resolved.

Service Outage

critical

May 5, 2026 · resolved May 5

The issue has been resolved, and all affected services are now functioning as expected. If you experience any issues, please contact our support team at [email protected]. We apologize for any inconvenience caused and appreciate your patience.

Service Degradation

critical

May 5, 2026 · resolved May 5

This incident has been resolved.

Service Degradation

critical

May 5, 2026 · resolved May 5

This incident has been resolved.

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