Current Status
All Systems Operational
Components
Web Host
Operational
Helpjuice Knowledge Bases
Operational
Helpjuice.com Admin
Operational
Helpjuice API
Operational
Helpjuice Database
Operational
Helpjuice Search
Operational
Recent Incidents
DB Maintenance
majorMay 9, 2026 · resolved May 9
The DB maintenance is over and the app is back to normal
Slowness Issues
noneJan 28, 2026 · resolved Jan 28
The application experienced intermittent slowness and 500 errors due to an unusually high request queue time.
Degraded performance on knowledge bases
minorJan 6, 2026 · resolved Jan 6
This incident has been resolved.
Degraded performance on knowledge bases
majorOct 8, 2025 · resolved Oct 8
This incident has been resolved.
Search API Outage
noneJan 3, 2025 · resolved Jan 3
This incident has been resolved.
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