HelpDesk Status Page

Jan 20, 2026 · resolved Jan 21

We see that the issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that the infrastructure is healthy, and we are not seeing further errors. Throughout the degradation, our platform was able to maintain service continuity. We appreciate your patience and understanding while we coordinated our efforts with the cloud provider’s engineers to address the issue.

Jan 20, 2026 · resolved Jan 20

The issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that all affected resources have been fully restored. Our platform has remained available throughout, thanks to built-in redundancy and failover across multiple locations. While parts of the underlying infrastructure were experiencing problems, we continued to serve traffic and deliver the service without a full outage. Thank you for your patience and understanding while we coordinated our efforts with cloud provider’s engineers to address the issue.

Dec 22, 2025 · resolved Jul 2

The incident has been resolved. The agent application is now working properly.

Dec 22, 2025 · resolved May 27

This incident has been resolved.

Dec 22, 2025 · resolved May 18

This incident has been resolved.

Is HelpDesk down right now?

No — HelpDesk is up. All systems operational as of Jul 13, 11:46 PM UTC.

What is HelpDesk's current status?

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