Current Status
All Systems Operational
Components
Subprocessors' service
Operational
Support chat on www.helpdesk.com
Operational
API
Operational
Integrations
Operational
Agent app
Operational
Recent Incidents
Performance degradation of our services
minorJan 20, 2026 · resolved Jan 21
Performance degradation of our services
minorJan 20, 2026 · resolved Jan 20
HelpDesk application issue
minorDec 22, 2025 · resolved Jul 2
The incident has been resolved. The agent application is now working properly.
HelpDesk - degraded performance
majorDec 22, 2025 · resolved May 27
This incident has been resolved.
Performance issue
minorDec 22, 2025 · resolved May 18
This incident has been resolved.
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