Current Status
All Systems Operational
Components
REST API
Operational
Email
Operational
Google Cloud Platform Google Container Engine
Operational
us-east1-635c
Operational
REST API
Operational
AI Agent
Operational
Campaigns
Operational
Mailgun SMTP
Operational
Google Cloud Platform Google Cloud Storage
Operational
Web App
Operational
us-east4-65cd
Operational
Customer Help Center website
Operational
Flows
Operational
Mailgun inbound email
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Mobile Apps
Operational
us-east1-2607
Operational
Custom Domains
Operational
Order Management
Operational
Mailgun outbound email
Operational
Recent Incidents
AI Agent degraded performance
majorMay 27, 2026 · resolved May 28
This incident has been resolved.
AI Agent - Too many handovers
majorMay 27, 2026 · resolved May 27
This incident has been resolved.
Some merchands are reporting orders missing from the widgets / search
majorMay 21, 2026 · resolved May 21
Incident is resolved.
Ticket Search is delaying on one of the helpdesk cluster
majorMay 21, 2026 · resolved May 21
This incident has been resolved.
Ticket view count is not updating on some accounts.
noneMay 18, 2026 · resolved May 18
This incident has been resolved.
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