Current Status
All Systems Operational
Components
Recent Incidents
WhatsApp & Meta Social Channels – Agent Replies Not Sending
minorMay 20, 2026 · resolved May 26
The issue has now been resolved. Agent replies on WhatsApp and Meta social channels are sending as expected.
Inbound Voice Calls Not Alerting Agents
majorMay 7, 2026 · resolved May 7
Inbound call alerting has been restored for all affected customers.
Delayed email processing
minorApr 23, 2026 · resolved Apr 23
This incident has been resolved.
Degraded performance with search functionality
noneMar 27, 2026 · resolved Mar 30
After monitoring over the weekend, this incident has been resolved.
Service disruption
minorFeb 6, 2026 · resolved Feb 6
This incident has been resolved.
Get alerted when Deskpro goes down
Alert24 monitors Deskpro and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
