Current Status

Partially Degraded Service

View Riege Software status page ↗

Components

Scope

Operational

🇦🇹 Austria

Operational

Airline Messaging

Operational

Carrier Messaging

Operational

Denied Party Screening

Operational

Documentation

Operational

🇩🇪 Germany

Operational

EU RA/KC Database

Operational

Ports of Bremen

Operational

E-mail from/to Scope

Operational

EU VAT ID Check (<a href="https://ec.europa.eu/taxation_customs/vies/monitoring.html?locale=en">Self Monitoring of EU Commission</a>)

Operational

Ticket system and service portal (HubSpot)

Operational

🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)

Operational

Flight Schedule

Operational

Port of Hamburg

Operational

FTP/sFTP

Operational

Mexico Tax ID Blocklist

Operational

🇨🇭 CH service (general)

Operational

Portbase Rotterdam (<a href="https://status.portbase.com/">Link to Status page of Portbase</a>)

Operational

Type B Messaging (SITA)

Operational

Recent Incidents

Chartera Output Login mit Zertifikat nicht verfügbar / Chartera Output Login with certificate unavailable

critical

May 28, 2026

Die Dokumente können über Chartera wieder bezogen werden. Die Dossiers in Chartera Output Login mit Zertifikat sind derzeit nicht verfügbar. Die einzelnen Veranlagungsverfügungen, Borderaux und Rechnungen können im Register "Dokumente" heruntergeladen werden. The documents can be retrieved again via Chartera. The files in Chartera Output Login with certificate are currently unavailable. The individual assessment notices, tax summaries (bordereaux), and invoices can be downloaded from the ‘Documents’ tab https://www.bazg.admin.ch/de/systemverfuegbarkeit

Unscheduled downtime at German Customs

none

May 25, 2026 · resolved May 25

This incident has been resolved.

NL Customs - DMS Digital file / DMS Digitaal dossier

major

May 20, 2026 · resolved May 23

This incident has been resolved.

Passar and Edec performance issues // Passar und Edec Performanceprobleme

minor

May 21, 2026 · resolved May 22

This incident has been resolved.

Unscheduled downtime for Scope

major

May 21, 2026 · resolved May 21

This incident has been resolved.

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