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Public - Agero and Swoop Status Page

Logistics & Supply Chain · monitored by Alert24

agero.com
All Systems Operational

Is Public - Agero and Swoop down right now?

No — Public - Agero and Swoop is up. All systems operational as of Jul 13, 11:53 PM UTC.

Current Status

All Systems Operational

View Public - Agero and Swoop status page ↗

Components

Accident Management APIs
Operational
RSAHelp.com
Operational
www.agero.com
Operational
Auto Dispatch
Operational
Touchless
Operational
C1 Conversations (agent chat)
Operational
Mobile Web Visual Transfer - ETA
Operational
Agero Dashboard
Operational
Case Platform
Operational
Speech IVR Flow Dead Air
Operational
Integration Services
Operational
AM Dashboard
Operational
Swoop Staging - North America
Operational
Visual IVR Online
Operational
Agero Rider
Operational
Agero Support
Operational
Agero University
Operational
RSA API
Operational
Star2
Operational
Mobile Web Visual Transfer - High Volume
Operational

Recent Incidents

Intermittent Swoop Roadside Platform Outage

major

Jun 18, 2026 · resolved Jun 18

The issue has been resolved. The engineering team is continuing to monitor and validate.

On going maintenance - We will provide an update when the maintenance is complete.

critical

Jun 3, 2026 · resolved Jun 3

All Swoop roadside services have been restored.

Incident - SFTP Gateway Issues Identified

minor

Mar 11, 2026 · resolved Mar 11

Engineers have resolved an issue with the SFTP service that was temporarily preventing external connections to ftp.agero.com.

Incident - Cloudflare Outage

none

Nov 18, 2025 · resolved Nov 18

On 11/18/2025 at 4:48AM ET, Agero engineers identified an outage with CloudFlare provider services, which impacted normal Swoop operations until a workaround was enabled, allowing agents to log in successfully. Engineers are engaged and pending updates from CloudFlare to announce an all clear notification.

Authentication failures for Swoop Dashboard

major

Nov 16, 2025 · resolved Nov 17

Agero engineers have reverted to the primary authentication provider and validated that all systems are operating as expected.

Get alerted when Public - Agero and Swoop goes down

Alert24 monitors Public - Agero and Swoop and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

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Public - Agero and Swoop status — frequently asked questions

Is Public - Agero and Swoop down right now?

No — Public - Agero and Swoop is up. All systems operational as of Jul 13, 11:53 PM UTC.

What is Public - Agero and Swoop's current status?

Public - Agero and Swoop: All Systems Operational. Alert24 checks Public - Agero and Swoop's status page continuously and can notify you the moment it changes.

How do I get alerted when Public - Agero and Swoop goes down?

Alert24 monitors Public - Agero and Swoop and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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