Current Status
All Systems Operational
Components
Recent Incidents
Movement Export (Emails) Functionality Temporarily Unavailable
minorMay 18, 2026 · resolved May 19
Dear Valued Customer, We are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally. Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or continue to experience any issues, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team
SMS Notifications Delayed for Appointment Manager and DriveView - NA Region
minorMay 5, 2026 · resolved May 8
Dear Valued Customer, We are pleased to inform you that the issue has been resolved and services are now fully restored. SMS messages are being delivered successfully, and the platform is operating normally. We sincerely appreciate your patience and understanding while our engineering team worked with the upstream SMS service provider to address the issue. If you continue to experience any problems, please feel free to contact our support team. Regards, Customer Support
CSS (Sailing Schedules) Unavailable
minorMay 8, 2026 · resolved May 8
Dear valued Customer, We are pleased to inform you that the issue affecting the CSS (Sailing Schedules) product has been fully resolved, and the service is now available. Our team identified the root cause of the outage and implemented the necessary fixes to restore full functionality. The incident has been resolved completely. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout the incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or continue to experience any issues, please don't hesitate to contact us at [email protected]. Best Regards Customer Support Team
GHTrack Portal Disruption - License Expiration
noneMay 8, 2026 · resolved May 8
Dear Valued Customer, The issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has been fully resolved. All services are now operating normally, and our systems remain stable following a period of monitoring. We appreciate your patience and understanding while we worked to restore service. As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to [email protected].
PYLE (A.DuiePYLE) API disruption - Dispatch and Rating impacted
majorMay 4, 2026 · resolved May 4
Dear Valued Customer, The issue from the carrier PYLE (A.DuiePYLE) has been resolved. Regards, Customer Support
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