Current Status
All Systems Operational
Components
Recent Incidents
Third-party payments processor experiencing failures
criticalJan 29, 2025 · resolved Jan 30
The issue has been fully resolved, and all delayed payments have now been resent for processing. No further action is required.
Cloud services provider AWS experiencing outage impacting Vetster
majorJun 13, 2023 · resolved Jun 13
This incident has been resolved.
Adding new payment method issue on mobile applications
minorMar 6, 2023 · resolved Mar 7
We have fixed the issue in version 1.5.5 of the app. Please download the latest version from your app store if you are still experiencing issues. If you require immediate assistance, please contact our customer support team by visiting https://vetster.com/support where we will be able to assist you further.
Service disruption from our provider for video chat rooms
noneMar 1, 2022 · resolved Mar 1
This incident has been resolved.
Increased search errors
majorMay 9, 2021 · resolved May 9
We have deployed a fix and are monitoring performance. We don't anticipate any further issues. Thanks for your patience.
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