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Accurx Status Page

Healthcare IT · monitored by Alert24

accurx.com
All Systems Operational

Is Accurx down right now?

No — Accurx is up. All systems operational as of Jul 14, 2:48 AM UTC.

Current Status

All Systems Operational

View Accurx status page ↗

Components

Accurx Mobile
Operational
Accurx Help Center
Operational
Accurx Web
Operational
Accurx Patient Facing Services
Operational
Accurx Desktop Toolbar
Operational
Accurx Scribe
Operational

Recent Incidents

Scribe Note Generation

minor

Jul 7, 2026 · resolved Jul 7

We've received reports that notes are now being generated within Scribe. If you experienced issues, please try refreshing your page, and the note should regenerate. Thank you for your patience and we apologise for any inconvenience caused. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/) or by emailing [email protected]

Accurx Outage

none

Jul 3, 2026 · resolved Jul 3

Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue was resolved at 16:00 on Friday and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/) or by emailing [email protected]

Investigating issues with note generation in Scribe

minor

Jun 30, 2026 · resolved Jun 30

**Current Status:** Resolved - Scribe Note Generation Issues Fixed **Summary of Impact:** Users previously experienced an error message stating "Unfortunately, something went wrong when creating the note" when attempting to generate notes within Scribe. **Current Progress:** Our engineering team has identified and resolved the root cause of the note generation failures. Scribe is now fully operational, and notes can be generated normally. We will continue to monitor the system to ensure ongoing stability. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing [[email protected]](mailto:[email protected] "[email protected]"). Thank you for your patience and we apologise for any inconvenience caused.

2-factor authentication SMS delivery issues

none

Jun 26, 2026 · resolved Jun 26

**Summary of Impact:** Users were temporarily unable to receive Two-Factor Authentication (2FA) SMS messages when attempting to log in to Accurx due to connectivity issues with our primary messaging provider. **Current Progress:** The re-routing of 2FA messages to our alternative provider has been successfully completed. We have monitored the login rates and confirmed that text messages are delivering normally.

Investigating Messages Failing to Send

minor

Jun 25, 2026 · resolved Jun 25

Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that **this issue is now resolved and normal services have resumed.** If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/).

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Accurx status — frequently asked questions

Is Accurx down right now?

No — Accurx is up. All systems operational as of Jul 14, 2:48 AM UTC.

What is Accurx's current status?

Accurx: All Systems Operational. Alert24 checks Accurx's status page continuously and can notify you the moment it changes.

How do I get alerted when Accurx goes down?

Alert24 monitors Accurx and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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