Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Oct 12, 6:49 PM UTC.
Current Status
Partial System Degradation
Components
Recent Incidents
Accurx Toolbar Loading Issue
minorOct 7, 2026 · resolved Oct 9
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing [email protected]
Scribe Loading Issue
minorOct 6, 2026 · resolved Oct 6
Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing [email protected]
Video consultation button greyed out
minorOct 3, 2026 · resolved Oct 3
We've resolved this issue. The Video consultation option is only disabled when a message schedule is already applied. Once the schedule is removed (i.e., you use the Send Now option), the ability to click the Video consultation button appears again.
Scribe showing 'authentication failed' error message
minorOct 1, 2026 · resolved Oct 1
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing [email protected]
Scribe Side Panel Missing
minorSep 29, 2026 · resolved Sep 29
This issue is now resolved. **What you need to do:** If you have Scribe open, please refresh your page. You'll then be able to see your previous consultations as normal. We're sorry for the disruption to your afternoon.
Get alerted when Accurx goes down
Alert24 monitors Accurx and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Accurx status — frequently asked questions
Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Oct 12, 6:49 PM UTC.
What is Accurx's current status?
Accurx: Partial System Degradation. Alert24 checks Accurx's status page continuously and can notify you the moment it changes.
How do I get alerted when Accurx goes down?
Alert24 monitors Accurx and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.