Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Aug 28, 3:45 PM UTC.
Current Status
Partial System Degradation
Components
Recent Incidents
Vision Connection Failure
minorAug 28, 2026
Our engineering team have investigated the root cause and has found indications that this is an issue on Vision's end. The team will be liaising with Vision to resolve the situation. Please bear with us while we work through this and thank you for your continued patience.
Investigating Reports of Blank Screens and Freezing on the Toolbar
minorAug 26, 2026 · resolved Aug 26
We have released a recent change that should fix the issue. Please restart your Accurx Desktop toolbar to see if this has improved on your side. Please let us know via our live chat if the issue persists. Apologies again for the inconvenience this has caused.
Issue with Scribe "Sent to Colleague" status
minorJul 29, 2026 · resolved Aug 11
A permanent fix to the "Send to Colleague" feature has been released and Accurx has directly contacted those impacted to share relevant data and information. A retro will be carried out, to identify further preventative actions and to inform improvements to future incident response, in due course. If you have any immediate questions or concerns, please reach out to our Support Team.
Degraded live chat and email support channels
noneAug 3, 2026 · resolved Aug 3
Normal services have resumed for Live Chat and Email support. The team will respond to any outstanding requests from tomorrow at 08:00 am.
Scribe Note Generation
minorJul 7, 2026 · resolved Jul 7
We've received reports that notes are now being generated within Scribe. If you experienced issues, please try refreshing your page, and the note should regenerate. Thank you for your patience and we apologise for any inconvenience caused. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/) or by emailing [email protected]
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Accurx status — frequently asked questions
Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Aug 28, 3:45 PM UTC.
What is Accurx's current status?
Accurx: Partial System Degradation. Alert24 checks Accurx's status page continuously and can notify you the moment it changes.
How do I get alerted when Accurx goes down?
Alert24 monitors Accurx and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
