Current Status
All Systems Operational
Components
Recent Incidents
Newest Legacy iOS Native SDK versions for Apple Health summary query optimization
noneOct 17, 2025 · resolved Nov 3
We are going to close this status page as it was more of an FYI for our clients than reporting an internal issue. If there are any questions about the below KBA, then reach out to the technical support team at [email protected] https://help.validic.com/space/VCS/4957044737/Apple+Health+Summary+Record+Volume+Improvements
Polar requiring end user accept new terms for data syncs
minorSep 11, 2025 · resolved Sep 29
We have seen the number of errors continue to trend down, but we are still seeing errors for users who haven't taken the action of accepting the new Polar terms and conditions in the Polar application. We've created the following KBA regarding this. We urge our clients who depend on Polar data to be in communication with their end users to ensure you still receive Polar data from them. Since there is no action Validic can take to resolve this for the end user, we will be closing this status page. https://help.validic.com/space/VCS/4940169227/Polar+Terms+&+Conditions+Update+Required+for+Data+Syncs
Fitbit Nutrition Data Sync Errors
minorAug 6, 2025 · resolved Aug 7
Fitbit made an adjustment on their side and the issue is fully resolved
Fitbit Data Delays
minorAug 6, 2025 · resolved Aug 6
Data continues to flow as expected. This issue is resolved.
Fitbit Data Delays
criticalJul 17, 2025 · resolved Jul 17
Fitbit performance has been stable at the expected levels.
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