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TigerConnect Status Page

Healthcare IT · monitored by Alert24

tigerconnect.com ↗
All Systems Operational

Is TigerConnect down right now?

No — TigerConnect is up. All systems operational as of Oct 12, 4:57 AM UTC.

Current Status

All Systems Operational

View TigerConnect status page ↗

Components

Directory Search
Operational
CareConduit
Operational
Developer API
Operational
Messaging Services
Operational
Operator Console
Operational
Physician Scheduling
Operational

Recent Incidents

TigerConnect Platform Issue: Messaging Delays

none

Sep 28, 2026 · resolved Sep 28

Message delays has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

TigerConnect Platform Issue: TigerConnect Clinical Collaboration Platform - Logouts

minor

Sep 12, 2026 · resolved Sep 13

The issue has been resolved. • Status: Resolved 🟢 • Time Resolved: 1:00 PM PT We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

TigerConnect Platform Issue: TigerConnect Physician Scheduling - Investigating

critical

May 22, 2026 · resolved May 22

The issue affecting TigerConnect Physician Scheduling has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 7:51 AM PT • Root Cause: A full post-incident summary will be provided upon request. We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

TigerConnect Platform Issue: Fast Deploys (emails) being triggered seemingly with no messages - Investigating

none

May 6, 2026 · resolved May 6

We apologize for any inconvenience this may have caused. Our team has resolved an issue with the email delivery service related to a recent deployment. During this time, the core product and messaging functionality continued to operate as expected. If you have any questions or concerns, please contact our Support team.

TigerConnect Platform Issue: Web/Desktop App Not loading - Investigating

major

Apr 22, 2026 · resolved Apr 22

This incident has been resolved.

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TigerConnect status — frequently asked questions

Is TigerConnect down right now?

No — TigerConnect is up. All systems operational as of Oct 12, 4:57 AM UTC.

What is TigerConnect's current status?

TigerConnect: All Systems Operational. Alert24 checks TigerConnect's status page continuously and can notify you the moment it changes.

How do I get alerted when TigerConnect goes down?

Alert24 monitors TigerConnect and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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