TigerConnect Status Page

May 22, 2026 · resolved May 22

The issue affecting TigerConnect Physician Scheduling has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 7:51 AM PT • Root Cause: A full post-incident summary will be provided upon request. We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

May 6, 2026 · resolved May 6

We apologize for any inconvenience this may have caused. Our team has resolved an issue with the email delivery service related to a recent deployment. During this time, the core product and messaging functionality continued to operate as expected. If you have any questions or concerns, please contact our Support team.

Apr 22, 2026 · resolved Apr 22

This incident has been resolved.

Jan 6, 2026 · resolved Jan 6

We are pleased to confirm that the previously reported service degradation has been fully resolved and the incident is now closed. All affected services—including login, inbox loading, search, and message delivery—are operating normally. Stability has been confirmed, and active monitoring related to this incident has concluded. If you experience any new or unrelated issues, please contact ProSupport through one of the following channels: Phone: 650-564-4722 (or your Premium Support toll-free number) Email: [email protected] TigerConnect App: Direct message to your TigerConnect Admin

Dec 18, 2025 · resolved Dec 18

The notification delivery issue has been fully resolved. At this time, no further action is required. If you have any questions or need assistance, TigerConnect Customer Support is available through the following channels: Phone: 650-564-4722 (or Premium Support Toll-Free Number) Email: [email protected] TigerConnect App: Direct message to TigerConnect Admin