Current Status

All Systems Operational

View Spruce Health status page ↗

Components

Web App

Operational

Mobile Apps

Operational

Phone Call Routing

Operational

Marketing Website

Operational

Fax

Operational

SMS Routing

Operational

Video Calling

Operational

Spruce app notifications

Operational

Integrations

Operational

API

Operational

Recent Incidents

[RESOLVED] Delayed inbound messages (call, sms, email, fax)

minor

Apr 6, 2026 · resolved Apr 6

The system is fully operational at this time. We have increased capacity to ensure that we're able to process inbound communication without delivery delays.

Intermittent service issues

major

Jan 6, 2026 · resolved Jan 7

The incident has been resolved. All Spruce systems should be fully operational at this time.

Issue with outbound faxes

minor

Dec 8, 2025 · resolved Dec 9

The issue with outbound faxes is now resolved.

Issue with media in inbound MMS from AT&T

minor

Dec 5, 2025 · resolved Dec 7

This incident has been resolved.

Spruce platform issues

minor

Oct 28, 2025 · resolved Oct 30

The issue has been resolved, and the platform is fully functional. Impact occurred between 11:33 AM and 11:48 AM PT. We’ve identified the root cause and will be discussing ways to reduce the likelihood of similar issues in the future.

Get alerted when Spruce Health goes down

Alert24 monitors Spruce Health and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card