Current Status

All Systems Operational

View Practice Better status page ↗

Components

Web Portal

Operational

Claim.MD

Operational

Telehealth/Video Chat

Operational

Cronometer

Operational

Faxing

Operational

DrFirst

Operational

Email Delivery

Operational

Evexia Diagnostics

Operational

Fitbit

Operational

Text/SMS Delivery

Operational

Fullscript

Operational

Help Desk

Operational

Community

Operational

Garmin

Operational

Google Calendar

Operational

Natural Dispensary

Operational

Nutritionix

Operational

Oura

Operational

Rupa Health

Operational

Square

Operational

Recent Incidents

AI Charting Assistant Summaries Delay

minor

Mar 12, 2026 · resolved Mar 12

Processing times for the AI Charting Assistant have returned to normal. All summaries should now generate without delay. Thank you for your patience and understanding while we worked through this issue.

AI Charting Assistant Summaries Delay

none

Mar 3, 2026 · resolved Mar 4

Documents Section Unavailable

major

Feb 24, 2026 · resolved Feb 24

This incident has been resolved. A reload of the portal may be required.

PB Payments Payout Balance Visibility Issue

minor

Feb 11, 2026 · resolved Feb 12

This incident has been resolved.

Natural Dispensary Disruption

major

Dec 3, 2025 · resolved Dec 4

This incident has been resolved.

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