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Planet DDS Status Page

Healthcare IT · monitored by Alert24

planetdds.com ↗
All Systems Operational

Is Planet DDS down right now?

No — Planet DDS is up. All systems operational as of Oct 12, 7:44 AM UTC.

Current Status

All Systems Operational

View Planet DDS status page ↗

Components

https://www.planetdds.com/
Operational
Practice Management
Operational
Practice Management (cloud9ortho.com)
Operational
XVWeb Viewer
Operational
Patient Engagement
Operational
Patient Communication
Operational
C9 Connect
Operational
XVWeb (Single Sign On)
Operational
Practice Analytics
Operational
Reports
Operational
XVWeb AI Integration
Operational
Reports
Operational
Imaging
Operational
DICOM - Image Retrieval
Operational
Imaging (Apteryx)
Operational
API (Third Party Integrations)
Operational
DICOM - Image Storage
Operational
API (Existing, New)
Operational
Payment Processing
Operational
DCV - Token Registration Server
Operational

Recent Incidents

Denticon unavailable to some users

none

Oct 7, 2026 · resolved Oct 7

This incident has been resolved.

Denticon - Patient details slow to update on screen

none

Oct 2, 2026 · resolved Oct 2

We have identified and resolved the Issue. Impacted users should relog into the platform.

DentalXChange - Partner Service Incident Impacting Denticon & Cloud 9

critical

Sep 28, 2026 · resolved Sep 28

This incident has been resolved.

Denticon DPA is unavailable

major

Sep 25, 2026 · resolved Sep 25

Restoration work has been completed. DPA is available to all users.

Cloud 9 - Connect Two Way Messaging unavailable.

critical

Sep 15, 2026 · resolved Sep 15

This incident has been resolved.

Get alerted when Planet DDS goes down

Alert24 monitors Planet DDS and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

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Planet DDS status — frequently asked questions

Is Planet DDS down right now?

No — Planet DDS is up. All systems operational as of Oct 12, 7:44 AM UTC.

What is Planet DDS's current status?

Planet DDS: All Systems Operational. Alert24 checks Planet DDS's status page continuously and can notify you the moment it changes.

How do I get alerted when Planet DDS goes down?

Alert24 monitors Planet DDS and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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