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Phreesia Status Page

Healthcare IT · monitored by Alert24

phreesia.com ↗
All Systems Operational

Is Phreesia down right now?

No — Phreesia is up. All systems operational as of Oct 12, 4:56 AM UTC.

Current Status

All Systems Operational

View Phreesia status page ↗

Components

Phreesia Dashboard
Operational
Phreesia Dashboard
Operational
Phreesia Dashboard
Operational
Phreesia Dashboard
Operational
Phreesia Dashboard
Operational
Appointment Accelerator
Operational
VoiceAI Dashboard
Operational
Phreesia Dashboard
Operational
PhreesiaPads
Operational
PhreesiaPads
Operational
PhreesiaPads
Operational
PhreesiaPads
Operational
PhreesiaPads
Operational
Eligibility and Benefits API
Operational
PhreesiaPads
Operational
Patient Phone Communication
Operational
Eligibility and Benefits Verification
Operational
Flourish (Insignia)
Operational
Eligibility and Benefits Verification
Operational
Calltree / Greetings
Operational

Recent Incidents

2FA User Login Delays

minor

Sep 28, 2026 · resolved Sep 28

The issue causing delays in the delivery of two-factor authentication (2FA) codes during user login has been resolved. Users should now receive 2FA codes as expected.

Dashboard Delays - All Zones

minor

Sep 9, 2026 · resolved Sep 9

Dashboard performance has returned to normal across all zones, and the issue affecting login via SSO has been resolved. All services are operating as expected.

Elevated Eligibility API Transaction Failures

minor

Aug 14, 2026 · resolved Aug 16

One of our vendors identified and implemented a fix on Friday afternoon August 14th. We are seeing a return to normal functionality through the Eligibility API.

Dashboard Performance Issues - Regional Network Disruption

none

Aug 14, 2026 · resolved Aug 14

Earlier today, some users in certain geographic regions, primarily on the West Coast, may have experienced slowness while accessing the Phreesia platform and completing intake forms. Our investigation indicates this was related to regional ISP/network routing degradation and was not a widespread Phreesia platform issue. Phreesia systems and infrastructure remained operating normally. We are no longer receiving reports of slowness, and performance has remained stable.

Export Delays on Zone 1 / Zone 2

minor

Aug 7, 2026 · resolved Aug 7

The issue causing delays when exporting information from Phreesia to EMR/PM systems in Zone 1 and Zone 2 has been resolved. Exports are processing as expected.

Get alerted when Phreesia goes down

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Phreesia status — frequently asked questions

Is Phreesia down right now?

No — Phreesia is up. All systems operational as of Oct 12, 4:56 AM UTC.

What is Phreesia's current status?

Phreesia: All Systems Operational. Alert24 checks Phreesia's status page continuously and can notify you the moment it changes.

How do I get alerted when Phreesia goes down?

Alert24 monitors Phreesia and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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