Current Status
All Systems Operational
Components
Recent Incidents
Zone 5 Insurance and Copay Issues
minorMay 7, 2026 · resolved May 7
The insurance and copay issue affecting new visits on the Dashboard has been resolved and information is now displaying as expected.
SMS Patient Communications and Payments Issues
majorApr 30, 2026 · resolved May 1
The issue impacting patient communications sent via text message (SMS) has been resolved. SMS delivery is now functioning as expected. Delivery via email remained unaffected throughout the incident. BillPay and Mobile Wallet functionality have also been fully restored.
Payment Processing Errors on Zone 5
majorApr 16, 2026 · resolved Apr 17
Our services continue to remain stable and we see continued performance through Payments, the Phreesia Dashboard and PhreesiaPad intake sessions. We will be marking this incident as resolved.
Zone 1 Dashboard Login Issues
noneApr 8, 2026 · resolved Apr 8
Phreesia experienced a brief issue affecting the Dashboard in Zone 1. The issue intermittently impacted users attempting to access the Phreesia Dashboard. Users may have experienced login failures or increased latency. The impact was short in duration and resolved without sustained disruption.
Dashboard Delays on Zone 5
minorMar 11, 2026 · resolved Mar 12
The Phreesia Dashboard on Zone 5 has continued to operate at normal performance levels following yesterday's fix.
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