Is Optum Solutions down right now?
No — Optum Solutions is up. All systems operational as of Aug 28, 3:59 AM UTC.
Current Status
All Systems Operational
Recent Incidents
Resolved Notice: Medicare Eligibility - Received CMS errors for validate patient eligibility processing due a vendor processing issue
majorAug 9, 2026 · resolved Aug 9
The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved. #INC51510582
Resolved Incident: Pharmacy Claims Processor OptumRx Intermittent Claims Processing Issues
minorAug 6, 2026 · resolved Aug 6
The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight Switch should resubmit to the processor.
Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims
criticalJul 8, 2026 · resolved Jul 8
The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174
Resolved Notice: CENTRAL SERVICE EPHARM (CHC) - Mobile Services registrations are failing for multiple customers, preventing new customers from registering.
majorJul 1, 2026 · resolved Jul 1
Service is restored. INC#INC50837787
Resolved Notice: RXNS PHARMACY CONNECT (CHC) - CVS Caremark Connection To Payer is Down
majorJun 30, 2026 · resolved Jun 30
The issue related to CVS Caremark claim processing timeouts is now resolved. Any rejected claims can be reprocessed. INC# INC50811865
Get alerted when Optum Solutions goes down
Alert24 monitors Optum Solutions and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Optum Solutions status — frequently asked questions
Is Optum Solutions down right now?
No — Optum Solutions is up. All systems operational as of Aug 28, 3:59 AM UTC.
What is Optum Solutions's current status?
Optum Solutions: All Systems Operational. Alert24 checks Optum Solutions's status page continuously and can notify you the moment it changes.
How do I get alerted when Optum Solutions goes down?
Alert24 monitors Optum Solutions and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
