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Optum Solutions Status Page

Healthcare IT · monitored by Alert24

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All Systems Operational

Is Optum Solutions down right now?

No — Optum Solutions is up. All systems operational as of Jul 13, 11:52 PM UTC.

Current Status

All Systems Operational

View Optum Solutions status page ↗

Components

Absolute AR
Operational
MedRx
Operational
Pharmacy Data Solutions
Operational
Pharmacy Network Solutions
Operational
Pharmacy Software Solutions
Operational

Recent Incidents

Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims

critical

Jul 8, 2026 · resolved Jul 8

The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174

Resolved Notice: CENTRAL SERVICE EPHARM (CHC) - Mobile Services registrations are failing for multiple customers, preventing new customers from registering.

major

Jul 1, 2026 · resolved Jul 1

Service is restored. INC#INC50837787

Resolved Notice: RXNS PHARMACY CONNECT (CHC) - CVS Caremark Connection To Payer is Down

major

Jun 30, 2026 · resolved Jun 30

The issue related to CVS Caremark claim processing timeouts is now resolved. Any rejected claims can be reprocessed. INC# INC50811865

Resolved Notice : RXRCM - MEDRX AZURE - Medicare users are unable to create and manage claim processing

major

Jun 26, 2026 · resolved Jun 26

The issue regarding claim timeouts impacting Medicare B claims for DME and vaccine billing for Optum Insight is now resolved. # INC50757672

Resolved Notice: RXNS Edit - Erroneous Pharma VOD Transaction Rejections

minor

Jun 17, 2026 · resolved Jun 17

Optum Insight has resolved the issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs and will continue monitoring. If you experience and such issues, please reach out to the Pharmacy Support Help Desk at 866-379-6389. # INC50589485

Get alerted when Optum Solutions goes down

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Optum Solutions status — frequently asked questions

Is Optum Solutions down right now?

No — Optum Solutions is up. All systems operational as of Jul 13, 11:52 PM UTC.

What is Optum Solutions's current status?

Optum Solutions: All Systems Operational. Alert24 checks Optum Solutions's status page continuously and can notify you the moment it changes.

How do I get alerted when Optum Solutions goes down?

Alert24 monitors Optum Solutions and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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