Current Status
All Systems Operational
Components
Recent Incidents
Delay in Integration Sync Processing
minorApr 16, 2026 · resolved Apr 17
As of 4pm ET on 4/17/2026, we can confirm that syncs are running within their normal processing time. If you do not see expected account creations or updates in your system as of today, please contact our support team for assistance. Thank you for your patience as we worked to resolve this issue.
Partial Service Disruption
minorOct 20, 2025 · resolved Oct 20
Magnus Health applications are responding as expected.
Issue with Magnus Community Emails to Create New Cases and Update Existing Cases
majorJun 26, 2025 · resolved Jun 30
Salesforce has confirmed the issue is resolved and their inbound and outbound email log has been fully processed. We've confirmed that messages sent during this outage have since been received by our team.
Support Consultant Scheduling Links Temporarily Unavailable
minorApr 30, 2025 · resolved Apr 30
Our third-party scheduling tool, ChiliPiper, has resolved the issue with their scheduling links and you should once again be able to schedule calls with our Support Consultant team through the Magnus Community. If when using the scheduling link you are still receiving an error, please try clearing your browser cache.
Fax Systems Down Due to Third Party Outage
criticalJul 19, 2024 · resolved Jul 19
The issue impacting our fax systems has been resolved and we can once again accept incoming customer faxes. Thank you for your patience while we worked to resolve this issue.
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