Current Status
All Systems Operational
Components
Recent Incidents
Notification and Queue delays
minorMar 23, 2026 · resolved Mar 24
We will continue to monitor the platform to ensure that the queue will not get saturated tomorrow.
Kalix Downtime Due To Azure WestUS Outage
criticalFeb 7, 2026 · resolved Feb 9
There has been no ongoing issues with Kalix since the component recovered.
Kalix unavailable due to Cloudflare outage
criticalNov 18, 2025 · resolved Nov 18
There does not seem to be ongoing issues. Cloudflare have closed the issue but have not provided a post-mortem at this time. We will be looking out for this.
Document indexing
majorMar 23, 2025 · resolved Mar 23
We have rolled back the search to a previous version, so it can use our previous index. We we wait until the new index is built before using the new search.
Fullscript Integration
minorJul 18, 2024 · resolved Jul 19
This incident has been resolved on Fullscript's side, and the Fullscript integration can be used again. The underlying cause of the issue is that Kalix's servers were blocked by IP addresses, even though we have previously provided our IP addresses, and they have not changed. Due to the nature of the blocking, it looked like the Fullscript authentication was dropped from Kalix's perspective, so this would have caused the Fullscript accounts to be disconnected in Kalix in response. Fullscript accounts will need to be reconnected on the 'My Organization' -> 'Account Settings' -> 'Integrations' page. If individual clinicians had Fullscript connected, it can be reconnected against the 'My Organization' -> 'My Details' -> 'Integrations' page.
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