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Healthie Status Page

Healthcare IT · monitored by Alert24

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All Systems Operational

Is Healthie down right now?

No — Healthie is up. All systems operational as of Oct 12, 7:47 AM UTC.

Current Status

All Systems Operational

View Healthie status page ↗

Components

Web Application
Operational
API
Operational
Bridge
Operational
Billing and Payments
Operational
EHR
Operational
Integrations
Operational
Notifications
Operational
Scheduling
Operational
Scribe
Operational
Visualize
Operational
Webhooks
Operational
Web Application
Operational
API
Operational
Billing and Payments
Operational
Chat
Operational
EHR
Operational
Integrations
Operational
Scheduling
Operational
Scribe
Operational
Webhooks
Operational

Recent Incidents

Elevated response times

minor

Oct 8, 2026 · resolved Oct 8

We observed elevated response times on API requests and when accessing certain pages of the platform from around 11 AM to 12:06 PM ET, as well as around 1 PM to 1:28 PM ET. Our Engineering team has applied several optimizations to the backend to address the cause of the increased response times. Load times have remained stable after these updates, we're marking the incident as resolved.

Increased Block Rate of SMS messages to Certain Countries

none

Sep 2, 2026 · resolved Sep 9

We have not seen reports of customer issues, despite the blocks remaining in place, so are marking this as resolved. We continue to advise using an MFA app (vs SMS based authentication) especially for non-US phone numbers.

Issue with ReCaptcha

none

Sep 24, 2026 · resolved Sep 24

Early this morning, our captcha provider experienced an issue which led to a large increase of "Captcha Validation Failed" errors when attempting to sign in. We temporarily disabled the check at 7:35 am eastern, and our captcha provider confirmed the issue and resolved it at 8:10 a.m.

Longer than expected loads

minor

Sep 22, 2026 · resolved Sep 22

We saw much higher than normal response times between ~2:46-3:00 p.m eastern. This has since been resolved and our team continues to investigate the root cause.

Unable to sign-in to Staging

none

Sep 10, 2026 · resolved Sep 10

Fix is in place and we're not seeing any new occurrences of the "session expired" error when signing into Staging. We're marking this as resolved.

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Healthie status — frequently asked questions

Is Healthie down right now?

No — Healthie is up. All systems operational as of Oct 12, 7:47 AM UTC.

What is Healthie's current status?

Healthie: All Systems Operational. Alert24 checks Healthie's status page continuously and can notify you the moment it changes.

How do I get alerted when Healthie goes down?

Alert24 monitors Healthie and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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