Current Status
All Systems Operational
Components
Recent Incidents
Service Disruption Resolved - Post-Incident Update
noneOct 20, 2025 · resolved Oct 20
This incident has been resolved.
Increased API Error Rates
minorJun 3, 2025 · resolved Jun 3
This incident has been resolved.
Increased Error Rates on Eligible Support Ticket Page
noneFeb 12, 2025 · resolved Feb 12
Support Page Errors - Resolved Date: February 12, 2025 Status: Resolved Issue Summary We experienced temporary disruptions on our support page due to overly strict networking protections. Impact Temporary increase in error rates No data loss reported Services now fully operational Discovered and resolved in less than 30 minutes by Eligible's Incident Response Team (IRT)
Intermittent failures accessing Eligible APIs
minorFeb 17, 2024 · resolved Feb 17
On Friday evening, from 6:59 PM to 9:49 PM, some Eligible API customers experienced intermittent failures accessing our APIs due to a partial degradation in the performance of our API infrastructure. The root cause has been identified and resolved, and further mitigations have been scheduled to prevent this problem from recurring.
Investigating performance of Eligible's APIs
majorMay 19, 2023 · resolved May 19
This incident has been resolved.
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