DrFirst logo

DrFirst Status Page

Healthcare IT · monitored by Alert24

drfirst.com
All Systems Operational

Is DrFirst down right now?

Yes — DrFirst is reporting a all systems operational as of Jul 14, 1:54 AM UTC.

Current Status

Service Under Maintenance

View DrFirst status page ↗

Components

E-Prescribing Desktop Region 1 (Rcopia)
Operational
Backline
Operational
EPCS IDP (Experian/ID.me)
Operational
DrFirst US Help Center
Operational
SmartAllergy
Operational
Electronic Prior Authorization (ePA)
Operational
Medical - Eligibility/Benefits Verification(BV)
Operational
iPrescribe Help Center
Operational
PDMP
Operational
DrFirst US Strategic & Premier Phone Support
Operational
E-Prescribing Desktop Region 2 (Rcopia)
Operational
SmartDrug
Operational
Medication History (MedHx) Canada
Operational
Price Transparency (mBC)
Maintenance
Medical - Batch Eligibility
Operational
iPrescribe Callback Support
Operational
E-Prescribing Desktop Region 3 (Rcopia)
Operational
Electronic Prescribing for Controlled Substances (EPCS)
Operational
SmartPharmacy
Operational
SmartSig (Canada)
Operational

Recent Incidents

Intermittent Performance Issues - Backline

minor

Jul 13, 2026 · resolved Jul 13

This incident has been resolved.

Intermittent Performance Issues - Backline

minor

Jun 30, 2026 · resolved Jun 30

This incident has been resolved.

Intermittent Performance Issues - Pharmacy Network - Prescribing

minor

Jun 26, 2026 · resolved Jun 27

This incident has been resolved.

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)

minor

Jun 18, 2026 · resolved Jun 18

This incident has been resolved.

Issue affecting user login via LDAP within Backline

minor

Jun 12, 2026 · resolved Jun 12

This incident has been resolved.

Get alerted when DrFirst goes down

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

DrFirst status — frequently asked questions

Is DrFirst down right now?

Yes — DrFirst is reporting a all systems operational as of Jul 14, 1:54 AM UTC.

What is DrFirst's current status?

DrFirst: Service Under Maintenance. Alert24 checks DrFirst's status page continuously and can notify you the moment it changes.

How do I get alerted when DrFirst goes down?

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

More Healthcare IT status pages