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DrFirst Status Page

Healthcare IT · monitored by Alert24

drfirst.com ↗
All Systems Operational

Is DrFirst down right now?

No — DrFirst is up. All systems operational as of Oct 12, 5:50 PM UTC.

Current Status

All Systems Operational

View DrFirst status page ↗

Components

E-Prescribing Desktop Region 1 (Rcopia)
Operational
Backline
Operational
EPCS IDP (Experian/ID.me)
Operational
DrFirst US Help Center
Operational
SmartAllergy
Operational
Electronic Prior Authorization (ePA)
Operational
Medical - Eligibility/Benefits Verification(BV)
Operational
iPrescribe Help Center
Operational
PDMP
Operational
DrFirst US Strategic & Premier Phone Support
Operational
E-Prescribing Desktop Region 2 (Rcopia)
Operational
SmartDrug
Operational
Medication History (MedHx) Canada
Operational
Price Transparency (mBC)
Operational
Medical - Batch Eligibility
Operational
iPrescribe Callback Support
Operational
E-Prescribing Desktop Region 3 (Rcopia)
Operational
Electronic Prescribing for Controlled Substances (EPCS)
Operational
SmartPharmacy
Operational
SmartSig (Canada)
Operational

Recent Incidents

Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)

critical

Sep 24, 2026 · resolved Sep 24

This incident has been resolved.

PDMP Third-Party Incident

minor

Sep 23, 2026 · resolved Sep 23

This incident has been resolved.

Issues with Phone Support (Support Services)

minor

Sep 21, 2026 · resolved Sep 21

This incident has been resolved.

Intermittent Login Issues with E-Prescribing Desktop (Rcopia)

minor

Sep 18, 2026 · resolved Sep 18

This incident has been resolved.

Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization

minor

Sep 17, 2026 · resolved Sep 18

This incident has been resolved.

Get alerted when DrFirst goes down

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

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DrFirst status — frequently asked questions

Is DrFirst down right now?

No — DrFirst is up. All systems operational as of Oct 12, 5:50 PM UTC.

What is DrFirst's current status?

DrFirst: All Systems Operational. Alert24 checks DrFirst's status page continuously and can notify you the moment it changes.

How do I get alerted when DrFirst goes down?

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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