Is CommCare HQ down right now?
No — CommCare HQ is up. All systems operational as of Jul 13, 11:53 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Degraded performance on www.commcarehq.org affecting application sync and restores
noneJul 13, 2026 · resolved Jul 13
Officially marking the incident as resolved. All systems are fully functional.
Degraded performance on www.commcarehq.org affecting mobile sync and restores
majorMay 8, 2026 · resolved May 8
Dear Users, We are continuing to observe improved performance on the platform and consider this issue resolved. Please reach out to [email protected] with any questions or concerns regarding this issue. Thank you for your patience!
CommCare HQ Unexpected Downtime
criticalApr 15, 2026 · resolved Apr 15
Dear Users, We have been monitoring platform stability and have not seen anymore problematic behavior. We consider this issue fully resolved. Should you continue to experience any issues, or have any questions or concerns, please reach out to [email protected] for further assistance. We sincerely apologize for any inconvenience caused by this. Thank you for your patience while we worked through this issue!
Degraded performance affecting case management on www.commcarehq.org
minorFeb 24, 2026 · resolved Feb 24
We have seen a full recovery and consider this issue resolved. Thank you for your patience. Please reach out to [email protected] with any questions or concerns.
Degraded Performance on india.commcarehq.org
minorFeb 13, 2026 · resolved Feb 13
Dear Users, Thank you for your patience. We are observing a full recovery of system performance on our India environment. We sincerely apologize for any inconvenience or disruption caused.
Get alerted when CommCare HQ goes down
Alert24 monitors CommCare HQ and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
CommCare HQ status — frequently asked questions
Is CommCare HQ down right now?
No — CommCare HQ is up. All systems operational as of Jul 13, 11:53 PM UTC.
What is CommCare HQ's current status?
CommCare HQ: All Systems Operational. Alert24 checks CommCare HQ's status page continuously and can notify you the moment it changes.
How do I get alerted when CommCare HQ goes down?
Alert24 monitors CommCare HQ and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
