Current Status
All Systems Operational
Components
Recent Incidents
Degraded performance on www.commcarehq.org affecting mobile sync and restores
majorMay 8, 2026 · resolved May 8
Dear Users, We are continuing to observe improved performance on the platform and consider this issue resolved. Please reach out to [email protected] with any questions or concerns regarding this issue. Thank you for your patience!
CommCare HQ Unexpected Downtime
criticalApr 15, 2026 · resolved Apr 15
Dear Users, We have been monitoring platform stability and have not seen anymore problematic behavior. We consider this issue fully resolved. Should you continue to experience any issues, or have any questions or concerns, please reach out to [email protected] for further assistance. We sincerely apologize for any inconvenience caused by this. Thank you for your patience while we worked through this issue!
Degraded performance affecting case management on www.commcarehq.org
minorFeb 24, 2026 · resolved Feb 24
We have seen a full recovery and consider this issue resolved. Thank you for your patience. Please reach out to [email protected] with any questions or concerns.
Degraded Performance on india.commcarehq.org
minorFeb 13, 2026 · resolved Feb 13
Dear Users, Thank you for your patience. We are observing a full recovery of system performance on our India environment. We sincerely apologize for any inconvenience or disruption caused.
CommCare Android Update Prompt When No Update Is Available
criticalJan 28, 2026 · resolved Jan 28
This incident has been resolved.
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