Current Status

All Systems Operational

View Normative status page ↗

Components

app.normative.io

Operational

API

Operational

normative.io (website)

Operational

Auth0 User Authentication

Operational

SendGrid API v3

Operational

Auth0 Email Delivery

Operational

Auth0 Management API

Operational

AWS s3-eu-central-1

Operational

AWS elasticache-eu-central-1

Operational

AWS ecs-eu-central-1

Operational

Cloudflare CDN/Cache

Operational

Cloudflare Cloudflare Authoritative DNS

Operational

Cloudflare DNS Root Servers

Operational

Cloudflare SSL Certificate Provisioning

Operational

Cloudflare SSL for SaaS Provisioning

Operational

Recent Incidents

Product disruptions

major

Nov 18, 2025 · resolved Nov 18

Our service provider has resolved the issue that was causing degraded service for Normative.

Partial outage on the Normative App

major

Aug 12, 2025 · resolved Aug 13

The incident with our hosting provider has been resolved.

Errors while uploading data

major

Dec 9, 2024 · resolved Dec 9

This incident has been resolved.

Admins are unable to access resources with individual permission

major

Dec 6, 2024 · resolved Dec 6

This incident has been resolved.

Errors while uploading data

major

Sep 6, 2024 · resolved Sep 6

This is now fully resolved. We apologise for the interruption. Internally we will follow up and ensure we implement measures to prevent this from occurring again.

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