Is Monta down right now?
No — Monta is up. All systems operational as of Aug 28, 6:07 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Service Availability Degradation
majorAug 22, 2026 · resolved Aug 22
Between approximately 10:50 and 11:15 UTC, the Monta platform experienced degraded availability. Users may have seen errors, timeouts, or slow responses in the Monta app, the Hub web portal, the Partner API, and related services. The cause was a capacity limit on an internal caching layer that did not autoscale correctly. We increased the capacity of that layer, which restored service. Availability returned to normal by 11:15 UTC, and response times recovered shortly after as queued work was processed. No data was lost. Charge session data that queued during the incident was processed as services recovered. We are adding monitoring on this capacity limit and investigating the underlying issue so this does not recur. We're sorry for the disruption.
Help Center Phishing Attack
minorAug 12, 2026 · resolved Aug 12
The security incident affecting the Monta Help Center has been resolved. Our third-party Help Center provider has remediated the issue on their side and confirmed the service is fully restored — you can follow the details on their status page at https://status.helpjuice.com/
Increased Load Times and Elevated Failure Rate
majorAug 7, 2026 · resolved Aug 7
All systems are operating normally and performance has returned to expected levels. We apologise for any inconvenience this may have caused.
Charge Point and Charge Session Data Unavailable in Monta Hub (Old)
minorAug 6, 2026 · resolved Aug 6
This incident has been resolved.
Charge Point List Unavailable in Old Monta Hub
minorAug 6, 2026 · resolved Aug 6
This incident has been resolved. A fix was successfully deployed and charge point lists are loading as expected again in the old Monta Hub. We apologize for any inconvenience caused. Normal service has been fully restored.
Get alerted when Monta goes down
Alert24 monitors Monta and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Monta status — frequently asked questions
Is Monta down right now?
No — Monta is up. All systems operational as of Aug 28, 6:07 AM UTC.
What is Monta's current status?
Monta: All Systems Operational. Alert24 checks Monta's status page continuously and can notify you the moment it changes.
How do I get alerted when Monta goes down?
Alert24 monitors Monta and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
