Current Status
All Systems Operational
Components
Recent Incidents
Reseller Login Page Access Issue
majorMar 23, 2026 · resolved Mar 23
The issue has been resolved. The https://www.tppwholesale.com.au/reseller-login login link is working again. Your patience is highly appreciated!
TPP Wholesale Console Issue - Domain Management
majorJan 5, 2026 · resolved Jan 5
The incident has been resolved. The TPP Wholesale Console and domain management functionality are fully operational. Thank you for your patience and understanding.
Major Management Outage
majorJul 3, 2025 · resolved Jul 4
This incident has been resolved.
"Your Granular admin relationship with CentralNic Group Australia expires soon"
noneAug 2, 2024 · resolved Aug 13
We are continuing to work with our Microsoft 365 Partner to resolve any expiring relationships by extending the GDAP relationship where possible. For customers that have received the email from Microsoft and if you require any support from TPP that requires access to the 365 Tenant, please contact our Support team directly in order to re-establish the GDAP Relationship. We thank you for your patience throughout this period and apologise for any inconvenience caused.
Issues with Ticket Parsing and Display for Non-Verified Users
minorAug 9, 2024 · resolved Aug 9
Dear Customers, We are pleased to inform you that the issue affecting our support platform, where tickets from non-verified users were not being parsed or displayed correctly, has now been fully resolved. What Happened: Earlier today, we experienced a bug in our support platform that caused delays in processing tickets from non-verified users. This was an unexpected issue as we have never required verification for users emailing us. Resolution: Our team worked closely with Zendesk, and the issue was identified and resolved swiftly. Normal ticket processing has resumed, and we are catching up on any delayed responses. Next Steps: We have requested a detailed postmortem from Zendesk to ensure they take steps to prevent such issues from occurring in the future. If you have any outstanding issues or if your inquiry was affected by this incident, please don’t hesitate to reach out to us again. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. If you need any further assistance, our team is here to help. Thank you for your continued trust in our support.
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