Is AARNet Support down right now?
Yes — AARNet Support is reporting a minor incident as of Oct 12, 4:52 AM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Asia/Europe International Connectivity - Degraded
minorSep 23, 2026
Due to an on-going international subsea cable fault, AARNet's international connectivity to Asia and Europe may experience degraded performance or increased latency while traffic is rerouted via alternate paths. Our teams are working with the relevant cable and carrier partners to assess the fault and confirm restoration timelines. Further updates will be provided as more information becomes available.
AARNet Mirror in degraded state
minorApr 23, 2026 · resolved Apr 30
All workarounds have been reverted, and Mirror is now working as expected. Fault resolved.
Jira platform is unavailable
majorMar 31, 2026 · resolved Mar 31
This incident has been resolved.
Jira platform is unavailable and currently under investigation.
majorOct 27, 2025 · resolved Oct 27
The Jira outage was caused by a software patch failure that has been resolved and no further disruptions are expected.
NOC-113039 AARNet Routing issue (Victoria)
noneMay 29, 2025 · resolved May 30
AARNet's operations engineers have mitigated the issue and continue to work to identify the root cause. Services are operational, please contact the NOC directly on 1300 275 662 (option 1) or [email protected] if you are still experiencing issues. Incident Resolution Time : 09:00 AEST
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AARNet Support status — frequently asked questions
Is AARNet Support down right now?
Yes — AARNet Support is reporting a minor incident as of Oct 12, 4:52 AM UTC.
What is AARNet Support's current status?
AARNet Support: Partially Degraded Service. Alert24 checks AARNet Support's status page continuously and can notify you the moment it changes.
How do I get alerted when AARNet Support goes down?
Alert24 monitors AARNet Support and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.