Current Status
All Systems Operational
Components
Recent Incidents
Degraded Performance
minorMay 8, 2026 · resolved May 8
The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident. We will continue to review additional preventative measures as part of our post-incident follow-up. If you experience any further issues, please contact us at [email protected]. Regards, Optus SMS Support Team
Delayed delivery - SMS Messages
noneMar 27, 2026 · resolved Mar 27
We are happy to report that messages have continued to flow normally, and we are now resolving this incident. Regards, Optus SMS Support Team
Campaign Manager – Large Campaign Processing Delays
minorFeb 26, 2026 · resolved Mar 2
The issue affecting some large Campaign Manager sends has been mitigated. Changes have been deployed to production to reduce the likelihood of campaigns becoming stuck, and an automated monitoring process has been implemented to detect and safely resume stalled campaigns where required. We have not observed any new instances since the mitigation was applied and will continue to monitor performance. If you experience any further issues, please contact us at [email protected].
Delivery Issue Australia - Telstra
minorFeb 9, 2026 · resolved Feb 9
We have observed no issues in our Telstra traffic. If you have any issues reach out to our support team. Regards, Modica Support Team [email protected]
Campaign Manager - Upload List Error - Work-around available
noneOct 15, 2025 · resolved Oct 16
We have seen no further issues and are resolving this incident.
Get alerted when Optus goes down
Alert24 monitors Optus and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
