Current Status
All Systems Operational
Components
Recent Incidents
Unplanned Outage
majorApr 6, 2026 · resolved Apr 6
This issue has been resolved. All systems are operating as expected.
Zero Plans Sign Ups Temporarily Unavailable
minorMar 11, 2026 · resolved Mar 11
This incident has been resolved.
Unplanned Outage: Data Usage Updates
noneFeb 18, 2026 · resolved Feb 19
This incident has been resolved.
App Version Update Required
noneJan 28, 2026 · resolved Feb 4
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
Helium Mobile App Outage
criticalNov 17, 2025 · resolved Nov 17
This incident has been resolved.
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