Is gaiia down right now?
No — gaiia is up. All systems operational as of Jul 13, 11:46 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Brief Service Disruption - Resolved
noneJul 13, 2026 · resolved Jul 13
Between 12:25 PM and 12:35 PM EST, some users experienced degraded availability, including connection errors and slower response times. Our team identified the issue quickly and triggered a failover on the faulty database instance in the cluster, which fully restored service within 10 minutes. We're continuing to investigate the root cause and will proceed with a database capacity upgrade to reduce the risk of further impact. You may continue to see brief, intermittent slowdowns — we're monitoring closely and will follow up with findings once our investigation is complete.
Intermittent degraded performance
minorJul 2, 2026 · resolved Jul 3
We've identified the cause: elevated memory pressure on one of our database instances. We deployed fixes yesterday and monitored overnight to confirm performance has stabilized. All systems are now fully operational, and we'll continue monitoring closely to ensure everything remains stable.
Customer Portal Outage
criticalJun 15, 2026 · resolved Jun 15
We identified an issue in our traffic protection layer that caused some unauthenticated Customer Portal requests to be grouped together incorrectly. As a result, rate limiting was applied more aggressively than intended, preventing some users from accessing the service.
billing-service downtime
minorJun 10, 2026 · resolved Jun 10
This incident has been resolved.
Intermittent dashboards and reports loading issues
minorJun 2, 2026 · resolved Jun 2
This incident has been resolved.
Get alerted when gaiia goes down
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gaiia status — frequently asked questions
Is gaiia down right now?
No — gaiia is up. All systems operational as of Jul 13, 11:46 PM UTC.
What is gaiia's current status?
gaiia: All Systems Operational. Alert24 checks gaiia's status page continuously and can notify you the moment it changes.
How do I get alerted when gaiia goes down?
Alert24 monitors gaiia and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
