Current Status

All Systems Operational

View SheerID status page ↗

Components

API

Operational

MySheerID

Operational

Reporting

Operational

Student programs

Operational

Military programs

Operational

First Responder programs

Operational

Faculty programs

Operational

Medical programs

Operational

Recent Incidents

Increased API latency

minor

May 8, 2026 · resolved May 8

A cloud service provider caused increased latency across verification services. While the services remained operational and verifications processed, some customers may have experienced longer-than-usual wait times.

Increased API latency

minor

Apr 13, 2026 · resolved Apr 13

This incident has been resolved.

System degradation: Document review

major

Feb 10, 2026 · resolved Feb 10

This incident has been resolved.

API Latency

major

Jan 28, 2026 · resolved Jan 29

API Latency resolved.

Increased API latency

none

Dec 18, 2025 · resolved Dec 18

Reports of latency starting at ~4:00 PM UTC. A fix has been implemented and we're monitoring the results.

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