IDnow GmbH Status Page

Oct 9, 2026 · resolved Oct 9

This incident has been resolved.

Oct 8, 2026 · resolved Oct 8

This incident has been resolved.

Oct 8, 2026

Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15. Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer) Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions. Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected. If you have any questions or need assistance with the upgrade, please contact IDnow Support: https://support.idnow.io

Sep 25, 2026 · resolved Sep 25

This incident has been resolved.

Sep 23, 2026 · resolved Sep 23

This incident has been resolved.

Is IDnow GmbH down right now?

No — IDnow GmbH is up. All systems operational as of Oct 12, 7:44 AM UTC.

What is IDnow GmbH's current status?

IDnow GmbH: All Systems Operational. Alert24 checks IDnow GmbH's status page continuously and can notify you the moment it changes.

How do I get alerted when IDnow GmbH goes down?

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