Current Status

All Systems Operational

View Caf status page ↗

Components

OCR

Operational

[CORE API] Basic Data (PJ1)

Operational

[CORE-API] Consultation at Receita Federal - NEW (PF2)

Operational

Transactions

Operational

Face Match

Operational

[CORE-API] KYC & Compliance (PJ44)

Operational

[CORE-API] Criminal background - Federal Police

Operational

Onboardings

Operational

Facial Biometrics

Operational

[CORE-API] Basic Data (PF1.1)

Operational

Profiles

Operational

Private Faceset

Operational

[CORE API] Sintegra Data (PJ61)

Operational

Services

Operational

Shared Faceset

Operational

[CORE-API] KYC & Compliance (PF17)

Operational

Document Detector

Operational

[CORE-API] OFAC Sanctions List

Operational

Global Document Detector

Operational

Face Liveness

Operational

Recent Incidents

Trust Platform — Major Outage

major

May 22, 2026 · resolved May 22

A fix has been applied and this incident is now resolved. Trust Platform is operating normally. We will publish a full summary once our post-incident review is complete.

Degraded SMS Delivery — Onboardings

minor

May 18, 2026 · resolved May 19

This incident has been resolved. SMS delivery within the Onboardings flow is operating normally. We will publish a full post-incident summary once our review is complete.

Facial Biometrics — Degraded Performance

minor

May 12, 2026 · resolved May 12

This incident has been resolved. Facial Biometrics is operating normally. We will publish a full summary once our post-incident review is complete.

Instabilidade — Transactions

minor

May 8, 2026 · resolved May 11

O incidente foi resolvido e o serviço Transactions está operando normalmente. Agradecemos a compreensão de todos durante este período.

Lawsuits Data Sources Instability

critical

May 5, 2026 · resolved May 5

This incident has been resolved.

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