Is SharpSpring down right now?
No — SharpSpring is up. All systems operational as of Jul 13, 11:52 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Performance Delays
minorJul 7, 2026 · resolved Jul 8
We are seeing everything having returned to normal and the final automation events clear as of 11:20pm EST last night. Thank you for your patience.
Slowness on the Platform
minorJun 29, 2026 · resolved Jun 29
Our team has confirmed the slowness issues reported earlier have been resolved. We are closing out this incident. Please reach out to support if you continue to experience any issues with the application.
Certain Companies Experiencing Import Delays
minorMay 14, 2026 · resolved May 14
This incident has been resolved.
MailSync Errors for Microsoft 365 Users
majorMay 11, 2026 · resolved May 12
Our team has resolved the Mail Sync connection issues affecting Microsoft 365 and Outlook users. Normal performance has been restored, and users can now successfully send SmartMail. Action Required for Syncing: While sending functionality is fully restored, some users may still experience delays or errors with emails syncing to the Life of the Lead. To correct this, please take the following steps: 1. Disconnect and Reconnect: Disconnect your Microsoft 365 or Outlook account from MailSync, and then reconnect it. Ensure IMAP and SMTP are enabled in your Microsoft account. 2. Allow Time to Sync: Please allow up to 24 hours (or more for larger inboxes) for your emails to fully re-sync from your mail account to the Life of the Lead. Follow the Guide: For step-by-step instructions on reconnecting, please refer to our Knowledge Base article: Enabling and Configuring Mail Sync for Microsoft Office 365 and Outlook https://knowledgebase.constantcontact.com/lead-gen-crm/articles/KnowledgeBase/50527-Enabling-and-Configuring-Mail-Sync-for-Microsoft-Office365-and-Outlook?lang=en_US If you continue to receive any Mail Sync errors after disconnecting and reconnecting your account, please reach out to our Support team for further technical assistance. We sincerely appreciate your patience while we worked to resolve this issue!
App Loading Slowly For Some Users
majorMar 5, 2026 · resolved Mar 5
We are continuing to see expected performance with the app. Thank you for your patience!
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SharpSpring status — frequently asked questions
Is SharpSpring down right now?
No — SharpSpring is up. All systems operational as of Jul 13, 11:52 PM UTC.
What is SharpSpring's current status?
SharpSpring: All Systems Operational. Alert24 checks SharpSpring's status page continuously and can notify you the moment it changes.
How do I get alerted when SharpSpring goes down?
Alert24 monitors SharpSpring and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
