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Batch Status Page

Email Marketing & Automation · monitored by Alert24

batch.com ↗
All Systems Operational

Is Batch down right now?

No — Batch is up. All systems operational as of Oct 12, 5:50 PM UTC.

Current Status

All Systems Operational

View Batch status page ↗

Components

Segment
Operational
Dashboard
Operational
Editorial dashboard
Operational
Transactional push
Operational
Dashboard
Operational
[CEP] Profile API
Operational
mParticle
Operational
Inbox
Operational
Push campaigns
Operational
Email delivery
Operational
Push delivery
Operational
[CEP] Campaign API
Operational
Salesforce Marketing Cloud
Operational
Custom Exports
Operational
Custom attributes
Operational
In-app delivery
Operational
In-app messaging
Operational
Push Delivery
Operational
[CEP] Export API
Operational
Data ingestion
Operational

Recent Incidents

CEP export processing delays

minor

Oct 7, 2026 · resolved Oct 7

All pending exports have been delivered, and new exports work as expected. This incident is now resolved.

Missing CEP push events in MEP custom event exports

none

Oct 5, 2026 · resolved Oct 5

Between September 14 and October 5, push sent and push open events from CEP campaigns were missing from the daily MEP event exports for some projects. Push delivery was not affected, and no data was lost. The issue was caused by a database migration, after which these events were stored in a location that was no longer read by the export process. A fix was deployed on October 5 at 14:30 CEST, and exports generated since October 6 are complete.

Dashboard intermittently unavailable

major

Oct 2, 2026 · resolved Oct 2

This incident has been resolved. On October 2, between approximately 15:00 and 16:30 CEST, the Dashboard was intermittently slow or unavailable for some users, due to a network issue between our hosting provider and some Internet access providers. The Dashboard is operating normally again, and no errors have been observed for over 40 minutes.

Delays in CEP event processing

none

Sep 23, 2026 · resolved Sep 23

On September 23, CEP event ingestion was delayed during two separate periods. Between 07:00 and 09:06 CEST, less than 1% of events sent through our mobile SDKs were processed with delay. Between 10:00 and 11:00 CEST, the delay affected all CEP event ingestion, both API and SDK. Processing has returned to normal and the backlog is fully processed.

Elevated API Error Rate

minor

Sep 16, 2026 · resolved Sep 16

Between September 16, 12:00 CEST and 13:30 CEST, some requests to our public APIs returned errors at an elevated rate (approximately 2% of all requests). Affected requests could be safely retried, and all services had returned to normal by 13:49 CEST. The incident was caused by a database issue.

Get alerted when Batch goes down

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Batch status — frequently asked questions

Is Batch down right now?

No — Batch is up. All systems operational as of Oct 12, 5:50 PM UTC.

What is Batch's current status?

Batch: All Systems Operational. Alert24 checks Batch's status page continuously and can notify you the moment it changes.

How do I get alerted when Batch goes down?

Alert24 monitors Batch and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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