Current Status
All Systems Operational
Components
Recent Incidents
Missed executions for CEP recurring automations
noneMay 18, 2026 · resolved May 18
Between May 8 at 01:00 CEST and 7:14 CEST, a subset of CEP recurring automations failed to execute as scheduled. Affected automations were not sent during this window and were not retried. The issue has been resolved. The service has been operating normally since 7:14 CEST.
Transactional API push delivery issues
majorMay 13, 2026 · resolved May 13
All delayed notifications have been processed, and new notifications are now being delivered as expected. The incident is resolved, and all services are operating normally.
Missed executions for CEP recurring automations
noneMay 8, 2026 · resolved May 8
Between May 8 at 05:00 CEST and 11:15 CEST, a subset of CEP recurring automations failed to execute as scheduled. Affected automations were not sent during this window and were not retried. The issue has been resolved. The service has been operating normally since 11:30 CEST.
Delays in CEP profile data indexation
minorMay 7, 2026 · resolved May 7
Profile data indexation has returned to normal. One-time and recurring CEP campaigns are now using up-to-date profile data for targeting and personalization. No data has been lost during this incident.
Web SDK Degraded Serving
noneMay 3, 2026 · resolved May 3
Between May 4, 2026 at 00:00 CEST and May 4, 2026 at 09:30 CEST, approximately 25% of requests serving the Web SDK were failing. This prevented the SDK from loading on some web pages, and as a result, some events may not have been tracked during this period. Push notifications were not affected and were delivered as expected throughout the incident.
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