Is Bazaarvoice down right now?
Yes — Bazaarvoice is reporting a minor incident as of Jul 13, 11:52 PM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
Connections Portal was not available
noneJul 9, 2026 · resolved Jul 10
Bazaarvoice has verified that the issue has been resolved and all services are fully functioning. This is the final update.
Degradation - Some User Generated Content Missing from Displayable Content Export.
minorJul 2, 2026
Bazaarvoice continues to monitor an issue with the Displayable Content Export (DCE) while data is being backfilled. An update will be provided at the designated time below, or as new information becomes available. <b>Next Update:</b> July 15th, 2026, 15:00 CDT
Delayed updates to Insights: Network and Sentiments dashboards
minorJun 23, 2026 · resolved Jun 23
Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question. <b>CHAT:</b> Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Degradation – Catalog data ingestion issue
minorMay 29, 2026 · resolved Jun 4
Degradation – Catalog data ingestion issue Resolved - We have verified that all services are fully restored and functioning normally. This incident is now closed. <br> This is the final update regarding this issue. <br> If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days) Time posted Jun 2, 08:02 CDT Components affected Degraded Performance Conversations Platform - Feed Processing
Partial Outage – Newly submitted UGC
majorMay 8, 2026 · resolved May 11
We have verified that all services are fully restored and functioning normally. This incident is now closed. <br> This is the final update regarding this issue. <br> If you have any questions, please contact Bazaarvoice Support via any of the methods included below: <b>PHONE:</b> AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 <b>SUPPORT COMMUNITY:</b> Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> from the homepage or help menu and select "Open a Case" to submit a case with your question. <b>CHAT:</b> Sign in to <a href="https://portal.bazaarvoice.com">Portal</a>, select <b>Access the Support Community</b> and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
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Bazaarvoice status — frequently asked questions
Is Bazaarvoice down right now?
Yes — Bazaarvoice is reporting a minor incident as of Jul 13, 11:52 PM UTC.
What is Bazaarvoice's current status?
Bazaarvoice: Partially Degraded Service. Alert24 checks Bazaarvoice's status page continuously and can notify you the moment it changes.
How do I get alerted when Bazaarvoice goes down?
Alert24 monitors Bazaarvoice and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
